Thursday, March 8, 2018
from 8:30 AM to 3:30 PM EDT
Lunch is included.
Agenda
8:15 – 8:30 Check-in, coffee/tea
8:30 ---
Lunch
Afternoon ---
3:30 Adjourn
Workshop Description
This work session will talk about conflict as the important fuel for change. While we often wish conflict would go away, that’s usually because conflict scares us. This one-day course will discuss the brilliance of embracing conflict. Individuals will be encouraged to begin a personal journey of learning the skills of gentle conflict provocation as well as conflict management and conflict resolution. Teams will be strengthened by respecting conflict and being aware of team members’ strengths and ‘hot buttons.’ Examples will be provided from family life as well as from the workplace. The desired outcome of the instructor is that the participants will recognize the importance of growing conflict skills in culture changing organizations. Why? So that residents can continue to grow and live a good life, filled with the delights and pleasures of normal conflict; and that employees can learn skills that not only make their care environments hum with new energy, but that they can take home and nurture happiness through conflict in their families as well!
Learning Objectives
Participants will be able to:
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About the Presenter
LaVrene Norton, MSW, Action Pact Executive Leader
A pioneer and champion of the Household Model, LaVrene has been guiding organizations on their culture change journeys since 1984. She is recognized as the nation’s foremost organizational change facilitator in long-term care and has taken her expertise to Ireland and Australia as well. In addition to building curriculum for the broad series of Action Pact workshops, intensives and consulting, LaVrene has led the Action Pact team in the development of a deep catalog of culture change and Household Model literature, workbooks and DVDs, notably In Pursuit of the Sunbeam which she co-authored with Steve Shields.
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Continuing Educatiion: CEUs have not been pre-approved for this workshop.
Cost: $120 for a single attendee; $99 each for multiple attendees.