Jan 26
In this Seminar you’ll learn ...
  • Actions you can take that will establish your authority, boost your credibility and earn respect
  • 5 surefire ways leaders gain the commitment and cooperation of workers
  • How to manage up the ladder–-tips for communicating with your boss and other executives
  • How to conduct a fair and constructive performance evaluation
  • And much more
This intensive day focuses on the unique challenges you face every day in your job and offers solutions to help you fully achieve your potential—not just as a manager or supervisor, but as a true leader who commands respect, commitment and credibility.

Jan 29
Prioritize crucial projects, manage conflicting demands, reduce pressure, and master multiple tasks with confidence
Enroll now for this energizing one-day seminar if you need to get more done in less time ... recognize your real priorities ... keep track of numerous projects ... establish and meet deadlines ... and eliminate bottlenecks. 
This powerful one-day seminar teaches you the all-important skills that will help you deal with dozens of top priorities. Filled with practical how-to strategies, this time-management training will ensure that you:
  • Stop wasting time and get the clock working for you instead of against you
  • Take control of your multiple projects, even when they're all top priorities
  • Handle with ease all of the unexpected demands and unplanned situations that destroy the most careful scheduling
  • Stay cool, calm, and collected when the pressure is overwhelming and stress threatens your effectiveness
Set aside just one day, and you'll be able to manage multiple demands and priorities, get more done in less time, keep on top of numerous projects and deadlines, and eliminate pressure and stress from your work day. If you're too busy to attend, enroll today! For you, this seminar is truly a top priority!

Jan 31
If you're a business professional who could benefit from a more thorough grasp of financial statements, this course is tailor-made for you!
You'll quickly master financial statement fundamentals and develop a comprehensive understanding of how they work, learn how to interpret them accurately, and discover how to use their information to make more effective, better-informed business decisions that have a positive impact on your organization's bottom line.
Here's just a sample of what you'll learn in our workshop:
  • How to decipher general accounting terminology and gain a clear understanding of the language of finance and accounting
  • Gain insights to vastly improve your working knowledge and interpretive ability for balance sheets, income statements, and cash flow statements
  • How to use your enhanced knowledge of financial statements to develop better budgeting, projection, and forecasting skills
  • Interpreting annual reports: how to translate their deluge of information into knowledge that can help you make informed decisions
  • How to better communicate with accountants, bankers, comptrollers, and other finance professionals
  • Using financial ratios to analyze trends, conduct industry comparisons, and predict financial problems before they become insurmountable

Jan 31
In just one day of training you’ll return to work armed with tools, strategies and techniques that will drive your success for years to come — we guarantee it!
What You’ll Learn in Managing Multiple Priorities and Projects
  • Balance competing priorities
  • Master vital planning techniques
  • Stay on top of critical deadlines
  • Manage your time more effectively
  • Be prepared to handle change
  • Set aggressive yet realistic goals
  • Bring projects in on time, on track, on budget
Significantly boost your productivity by eliminating time-wasters from your day.
  • Meet deadlines with ease – even the “no way!” deadlines.
  • Recognize your true priorities and start letting go of the unimportant
  • Handle inevitable project changes and obstacles without hassle.
  • Say “no” assertively and tactfully, without causing anger or resentment.
  • Develop success habits that keep you on target and on track to achieve your goals.
  • Head off problems and project glitches by anticipating them.
  • Gain cooperation up and down the ladder for your projects.
  • Say goodbye to juggling priorities by using the F.A.S.T. prioritizing system.
  • Organize anything in 3 easy steps.
  • Get more time out of every workday using powerful planning techniques.
  • Banish the project cripplers — procrastination and perfectionism.
  • Gain control of your time, projects and priorities through active goal-setting.
  • Stop the time-draining effects of interruptions.
  • Ask for what you need in an assertive, confident way that ensures you’ll get it.
  • Focus your efforts where they’ll make the most difference using the 80/20 rule.
  • Eliminate or reduce the top stressors in your life.
  • Avoid making mistakes when you’re under pressure.
  • Spend less time in meetings and get better results.
  • Develop a healthy life balance because your priorities will be straight.

Feb 1
HIPAA policies and procedures in the real world — what would you do?
In this seminar, we'll take a fascinating look at the following real-life situations and reveal exactly how they should be handled to remain in compliance with HIPAA guidelines and protect your patients' rights.
  • A family member requests patient information regarding a loved one in your care. Who are you required to provide information to in this case? Who must you legally exclude? How do you handle upset or irate family members who are demanding information you legally cannot provide to them?
  • Law enforcement personnel have arrived at your facility asking for information on a new patient who is suspected in a crime. What can you provide and what can't you provide according to the law?
  • While handling a request from a patient, you realize that information stored on a computer disk has become lost. What should you do next? What are your responsibilities to the patient in question? What are your risks and how can you mitigate these in the future?
  • The front desk at your practice is very busy with patients and doesn't have a lot of room for patient privacy. What can you do to increase privacy with limited options?
  • A patient's records were left open in view of other patients — what process/procedure has been violated, what are the risks to your organization and how do you correct this situation so that it doesn't happen again?
  • You suspect that someone has been able to log into your e-records system — what steps must you immediately take to stop the breach and secure your records?
  • Your practice has moved from paper to electronic files — what do you do with all the paper? And, even though you've moved to electronic files, your organization still relies on some paper information. How do you ensure information is properly transferred to the e-files and how long must you retain the paper information?

Feb 14
You’ll learn ...
  • How to inspire people to "go the extra mile"
  • How to give feedback that helps your workers correct shortcomings and do their very best
  • How to create an environment of caring and cooperation
  • How to deal with difficult workers and turn problems into pluses
  • And much more
This is your prime opportunity to gain vital teambuilding expertise–-both people skills and technical skills-–guaranteed to make your team more cohesive, motivated and productive. You'll walk away with a teambuilding action plan you can launch immediately.

Feb 14
You earned your new supervisor position … this training will help you make the most of it!
In your previous position, you did a great job. Yet, you're smart enough to know the skills that made you a great team player won't necessarily make you a great supervisor. For any new supervisor, training is key to success in this role.
  • It's not enough to follow directions … now you must give directions about what gets done, when, and by whom.
  • It's not enough that your projects are accurate and on time … you have to help others keep their projects on track, and see that everyone works together.
  • It's not enough to focus only on your department … suddenly you're a member of the management team. Your new peers will expect you to have a broader perspective, including other departments.
  • It's not enough to keep yourself motivated … you have to be a coach, cheerleader, and "strong shoulder" to people who have bad days, conflicts with each other, and other demands that you might not be able to satisfy.