Office of the City Auditor

 
City of Berkeley
  
City Auditor Ann-Marie Hogan
   
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January 23rd Council Meeting
 
Are  we billing and serving customers accurately and equitably? Our September 20, 2016 audit Unified Vision of Zero Waste Activities Will Help Align Service Levels with Billing and Ensure Customer Equity provided a roadmap for refuse billing and service delivery. Public Works, Finance, and Information Technology report Tuesday night on the important steps they have taken to collaborate on a vision for excellent service.




Will the City adopt a long-awaited strategic plan for achieving Zero Waste? Council adopted a Citywide Strategic Plan last week. We recommended a strategic plan to help Public Works manage and obtain funding for the City's ambitious Zero Waste by 2020 goal in our July 1, 2014  audit Underfunded Mandate: Resources, Strategic Plan, and  Communication Needed to Continue Progress Toward the Year 2020 Zero Waste Goal . We reported Berkeley's implementation of many programs aimed at achieving zero waste, and stressed the critical need to fund a strategic plan that would include short and long term goals and regular reporting of results.

This  is  the  City Manager's first report since we issued our 2014 audit. Staff reports that progress toward implementing our recommendations has been hindered by staff vacancies and competing priorities. Public Works reported that three of fifteen recommendations are implemented, and two partially implemented. Council took action on October 17, 2017 to move forward with the Zero Waste Commission's recommendation to develop an RFP to clarify what the City's Zero Waste goal will be (since it cannot be achieved by 2020) and develop a Zero Waste strategic plan. 

    
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The City Auditor's  Report on Results shows how our audits and city staff actions made a difference. Click on the pictures on page two of the four page report to read the full audit reports.
 
Hear the City Auditor's October 17, 2017 presentation of the report to Council here.


 
  
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Thank you for your continued support for our work to help Berkeley deliver services in a more efficient, effective, and equitable way. Please contact me at [email protected] or at 981-6750 with your questions or comments. I'm always happy to hear from folks who want to get more involved. I look forward to hearing from you.
Sincerely,
  
Ann-Marie Hogan, City Auditor
City of Berkeley Auditor's Office

Audit News

from the City Auditor

January 2018

Ann-Marie Hogan 2015

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