Known Issue: Bridge PPAs Rejected for "Payment Method Missing"

Dear Case Managers,

DXC Technology (DXC) has determined there was an issue with maintenance operations last night (2/28/2018) that caused Bridge Pre-Prior Authorizations (PPA) to be rejected for "Payment method code missing."

DXC will be resubmitting all Bridge PPAs that are in a “Rejected by iC” status in tonight's process. If you still have this error message tomorrow, please contact CCMHelpdesk@dxc.com .

Thank you,

Health First Colorado (Colorado's Medicaid Program)