Monthly Newsletter
      February 2018
Four Reasons to Choose CDS for Backup and Recovery

Backup and recovery matters more than ever. 

These days, most small and mid-sized businesses (SMBs) are driven by data from email and digital documents, to productivity apps and point-of-sale systems. Protecting that data is critical.

As a Managed Service Provider (MSP) responsible for client data protection, CDS Office Technologies already knows this. And, CDS also knows that one major data loss could lose a customer for life.  With the stakes so high, CDS is sure your backup and recovery approach is going to be fast, reliable, and available.

CDS combines on-premises and cloud-based storage in a single, easy-to-manage hybrid cloud model for backup and recovery making it ideal for our clients.
In This Issue
Tony Beakley, Job Well Done!

On January 18, 2018, at 1PM our entire network went down. This was an entire outage, no Internet, no computers, no phone system, all we had was 911 and radio service.  We utilize extreme switches throughout our network.  All switches were completely lit up and blinking in unison.  I was under the impression we were under some sort of attack.  I immediately reached out to 
Tony Beakley .  Tony left his lunch dropped everything and responded to our site.  When he arrived which was roughly 15 minutes later Tony went into action mode.  After inspecting what appeared to be happening, he created a troubleshooting plan.  By dispatching one of us to a point on our network, we could isolate the building it was coming from.  We recycled all of the switch stacks, then plugged in the fiber ring first.  Everything was fine, Tony then started to bring the remaining sites up.  It was finally diagnosed to be at our maintenance facility.  It was further diagnosed that somehow a small switch had been the culprit.
 
His troubleshooting skills are masterful, and this is yet another one of those times where all of us in IT were stumped.  Tony Beakley is a fabulous asset to your company.  He is very knowledgeable and professional.  Tony represents your company as a true professional.  He really deserves a special "Job well done!"
 
Thank you for your time.
 
Glen R.,  LEIS
City of Hazelwood Missouri
Project Management 101
 
Countless projects fail, but failure is a common risk of doing business and it is important for each company to ask "why did our project fail?" There are a number of reasons, but the top 6 reasons are:

* Poor pre-planning
* No project sponsorship
* Poor budget management
* Inadequate resource planning
* Overpromising and under delivering
* Scope creep

Project failures can come with significant financial, time, and resource costs, which is why effective project managers are worth their weight in gold. Make sure your project management team is aware of the most common project pitfalls, as well as methods of addressing them. If you want to avoid costly project failures, make resolving these key issues your management team's top priority. 
Customer Kudos

Rob Reckers, the copier deployment is going as well as can be, considering the time of year for our campus.  I want to thank you who have been doing the scheduling and getting the men and equipment here to get the job done.  The knowledge and willingness to share his knowledge from Matt Bretz has made my job much easier. The way the labor crew, both delivery and pickup has be exemplary. Your tech for these machines, when needed, has proven his commitment to our campus and to CDS many times.
 
Kudos to the whole team.

Tom O., IT Dept. 
Illinois Wesleyan/Bloomington
________________________

Rob Reckers, w e truly appreciate the level of service Bruce Goble provides.  He is extremely knowledgeable and reliable!
 
Tracy A.,  Senior Vice President - CFO
The First National Bank,  Mattoon, IL     
Welcome New Employees

Sharmaine Sampson, Executive Assistant, Springfield
Nora O'Hara, Color World of Printing, Graphic Artist, Springfield
Jacob Kuchar, Driver, Springfield
Fit Facts
Stop Cervical Cancer Before It Starts
Heart Disease 
Color World of Printing

Call Color World of Printing today 217-753-1049 or visit us on the web www.colorworldofprinting.com for all your printing needs (large or small).

Full color offset, high-speed digital presses, specialty items and a full-service graphic design and support team.