Dear Case Managers,
An issue
with DXC's internal email system may cause case managers to receive delayed responses or delivery failure notices from the
CCM Help Desk (
ccmhelpdesk@dxc.com
). We apologize for any inconvenience this may cause.
If you have not received a response within 24 hours, please resend to
ccmhelpdesk@hpe.com
(replacing 'dxc.com' with 'hpe.com'). Please note that any continued correspondence must be sent to the hpe.com email address (simply hitting 'reply' will not retain the hpe.com email address).
For password help or access issues pertaining to the Provider Web Portal, please contact the Provider Services Call Center at 1-844-235-2387.
Thank you,
Health First Colorado (Colorado's Medicaid Program)
