The Muni Service Equity Strategy focuses on improving transit performance in San Francisco neighborhoods with high percentages of households with low incomes and demographic diversity. The neighborhoods (Bayview, Chinatown, Excelsior-Outer Mission, Inner Mission, Tenderloin-SoMa, Western Addition, and Visitacion Valley) were selected based on the percentage of households with low incomes, private vehicle ownership and race and ethnicity demographics. SFMTA staff also identified routes heavily used by seniors and people with disabilities as part of the analysis.

The Equity Strategy was developed with the help of a working group comprised of affordable housing, social justice and transit equity advocates. The group evaluated Muni's on-time performance, crowding and travel time throughout the day. Note, the Oceanview-Ingleside neighborhood was recently added as an Equity Strategy Neighborhood based on stakeholder feedback and the neighborhood's demographic diversity. Investment strategies will also be included in the FY 2019 and FY 2020 report.

Going forward, the Equity Strategy aims to identify and address high priority transit needs in neighborhoods that rely on transit service the most. The goal is to produce positive solutions that can be implemented quickly and delivers measurable improvements. The recommendations will be presented to the SFMTA Board of Directors before the development of the two-year capital and operating budget.