FEATURED NEWS

It has been one year since the RHA property program experienced a laundry fire.  RHA wishes to thank all of our members who are working hard to prevent such claims!

If you have experienced recent turnover in laundry personnel or management, please continue to make sure all personnel are aware of this serious exposure and what to do to address it:   RHA Laundry Fire Resources
 
For additional assistance, contact Lori Wood at [email protected].
THIS MONTH'S NEWS & UPCOMING EVENTS
DECEMBER 14, 2017
WEBINAR: RHA Casualty Claim Trends
1:00 - 2:00 pm ET

FEBRUARY 11, 2017
RHA Group Personal Umbrella Insurance Renewal

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HAPPY HOLIDAYS FROM RHA

Wishing our members, business partners, and friends a happy holiday season and prosperous new year!
LOSS CONTROL TOPIC OF THE MONTH
2017 CASUALTY CLAIM LESSONS LEARNED

Did you know that RHA member claims have cost $25M over the past 5 years, and that just 16 claims represent half of this total?
 
Did you know that .61 of every general liability claim dollar is spent on claims resulting from slips/trips/falls?
 
Join RHA's Director of Loss Control & Claims, Lori Wood, for a deep dive into RHA's general liability claims history.  We will discuss lessons learned from some of our largest claims, as well as current claim trends in the hospitality industry.  Lori will share critical risk management steps you can take to avoid such losses.  

Webinar: RHA Casualty Claim Trends
December 14, 2017
2:00 - 3:00 pm ET
Register here

SPOTLIGHT:
 PERSONAL UMBRELLA INSURANCE:
A Group Benefit Made Available by RHA

It only takes a second to lose what you've spent a lifetime building.

What's your risk?  The risk to your financial security depends on several factors. Do you:
  • Own a home?
  • Drive a car or a motorcycle?
  • Have children who drive or are away at school?
  • Employ residential staff, such as a housekeeper, nanny, au pair or cook?
  • Have a dog? - Frequently entertain guests at your home?
  • Blog, tweet or post comments or photos online?
  • Own a boat, RV or snowmobile?
  • Own a swimming pool or trampoline?
  • Serve on a non-profit organization or condo association board?
 
If you answered "yes" to any of these questions, your assets may not be adequately protected. This coverage is available to all employees of RHA Members through Chubb. If you should have any questions please visit RHA's website  or call Dawn Nelson at 804-525-2023.

MEMBER REMINDER:
HOW TO ACCESS YOUR CASUALTY LOSS RUNS

RHA Casualty Loss Runs are available for you to view and download via RHA's Claim Pilot, accessible 24/7.

Click here  to access loss runs, and log in with your rhainsure.com user name (your email address) and password. If you have forgotten your password, you can re-set it in Claim Pilot.

If you have any questions concerning the information contained in the loss runs, or require access to RHA member loss runs, please email [email protected].
MEDIA BUZZ
RHA member Steven Hoyt of Purity Spring Resort awarded Innkeeper of the Year

Steven Hoyt of Purity Spring Resort was awarded Innkeeper of the Year by The New Hampshire Lodging and Restaurant Association. He was recognized for achieving significant success and growth, supporting the hospitality industry and its concerns, setting the standard for customer service, and embodying the spirit of hospitality. 

Read more here.
RESORT BEST PRACTICES ROUNDTABLE

Kindred and HSMAI joined forces for the Resort Best Practices Group. This collection of DOSMs is open to members of HSMAI and/or Kindred, and offers a valuable arena for independent resort best practices marketing. Registration for the group is $500 annually and includes:
  • One representative at the annual face-to-face roundtable meeting (NYC - February 20, 2018)
  • A mid-year webinar/conference call to discuss a sales & marketing topic selected by the members
  • An exclusive annual bench-marking report (data submission is required to receive report)  
If you are interested in participating in this best practices group you must sign up asap. Questions or want more details? Email Bree Brostko at [email protected].

RESORT HOTEL ASSOCIATION

2100 East Cary Street  |  Suite 3   |  Richmond, VA 23233  |  www.RHAinsure.com