Website   |   Webinars  |  Videos  |  Blog                                                       August 2017
Our thoughts are with those affected by Hurricane Harvey

Over the weekend, Hurricane Harvey devastated communities along the Texas coast. Our thoughts are with everyone affected by this event.  As first responders and disaster relief workers continue to assess the damage from the hurricane and get people to safety, we continue to share our support. Texas Mutual is ready to mobilize several volunteer teams to help with recovery efforts.

Because of the storm, some of our Houston area employees are not available for calls or emails. However, our employees in Austin, Dallas and Lubbock are available to meet your needs. Underwriting operations will continue out of our Dallas and Austin regional offices for as long as necessary. Please call (800) 859-5995 with any questions and our information services team will provide you with any necessary assistance.

We value our partnership, and will do everything we can to help you continue to serve our mutual clients during this time. Texas Mutual will provide a grace period for premium payments and suspend any policy cancellations for those in areas affected by the storm. The primary focus for injured workers should be getting appropriate care. V isit the Texas Mutual Blog  for the most current information and to find out what you and your clients should know during this time.

4 must-watch agent webinars

 

Our agent webinars cover the topics you need to know so you can best serve your clients. The best part is you don't have to leave your office to attend a live webinar, and in case you are unable to attend, we post all past webinars online for you to view on your own time.

 

Here are our top four must-watch agent webinars:

  1. Basic Experience Modifier Training - Watch this webinar to learn the purpose of an experience rating, the formula characteristics, types of e-mods, and what they mean for your clients.
  2. Premium Audit Basics - This presentation covers what your clients can expect during a premium audit and how you can help them prepare for a successful audit process.
  3. Commonly Misinterpreted Class Codes - Our premium audit team compiled a list of the most commonly misinterpreted class codes. Watch this webinar to learn more.
  4. Classifying a Risk - We rely on your understanding of your clients' business to accurately classify a risk. Watch this webinar to learn how to do so.
Our next agent webinar is September 19 on the claims process. Find registration details below.

Upcoming agent webinar - all about the claims process

When a workplace injury occurs, the first step in the claims process is to report the injury. Texas Mutual reviews the claim to determine compensation and what type of benefits may apply. Join us to discuss basic concepts of the claims process, such as injured worker benefits and network options, so you can help your clients know what to expect.
 
Workers' Compensation Claims: What You Need to Know as an Agent
 Tuesday, September 19 at 10 a.m.
Learn about classification groups in new video

Whether you're a seasoned agent or new to the industry, there's a lot to remember when it comes to classification groups. From 8742 to 8809, see how well you know classification codes or get a refresher by watching the video Classification Groups Explained from our Workers' Comp Expert Minute series.

Watch the full series  to learn about workers' compensation basics, safety groups and the Texas Star Network. This resource is especially valuable for new agents or customer service reps in your office to help them get up-to-speed on workers' comp.

Upcoming webinar for your clients - what to do after an accident

Your clients used a job safety analysis (JSA) and conducted training, but an accident still occurred. Now what? We'll walk your clients through the accident investigation process and explain how to use it as a learning tool to prevent future accidents from occurring at their businesses.
 
The Aftermath of an Accident
Friday, September 8 at noon
Your clients can register here: bit.ly/2v71ywC
Policyholder Safety Alert - lessons learned from catastrophic accidents
 
Each month, we share real-life lessons learned from catastrophic workplace accidents so your clients can avoid similar incidents at their businesses. Policyholder Safety Alerts are shared with employers each month in our CompNews e-newsletter.
 
In this month's alert, we discuss the dangers of working with heavy equipment, trampoline safety, and tips for being a safe passenger.

Free Texas Mutual safety services for your clients

Free e-Learning
With e-Learning, policyholders have exclusive access to 200 video courses on workplace safety to help train their employees and keep them safe.

844-WORKSAFE
Policyholders can call 844-WORKSAFE between 8 a.m. and 5 p.m. central to speak with a knowledgeable safety representative. 
Call (844) 967-5723 >>

Online Safety Resource Center 
By logging into texasmutual.com, policyholders can access e-Learning, our safety resource catalog with over 2,000 free resources, and much more. 

Safety consultations 
Policyholders can call 844-WORKSAFE to connect with their dedicated safety consultant, who can provide personalized safety evaluations and training.
Call (844) 967-5723 to schedule >> 

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