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New health care network coming January 1
This January, Texas Mutual is launching its own health care network, called WorkWell, TX, to help your Texas Mutual clients control their workers' comp costs even more. This change will lead to quicker return to work, a better experience for your clients and their injured workers, and lower claims costs. Your Texas Mutual clients who are currently enrolled in the Texas Star Network will automatically be enrolled in WorkWell, TX effective January 1, 2018.
You and your clients can expect a smooth transition because WorkWell, TX will serve the same counties that the Texas Star Network serves and your clients will still receive a 12 percent network discount. Reporting injuries, locating providers and all of your interactions with Texas Mutual will continue to work in the same way. All injuries that occur January 1, 2018 or later will be treated in WorkWell, TX, while injures that occurred before that date will continue treatment in the Texas Star Network.
In November, we will share this news with your clients who are enrolled in the network. There are two steps they will need to take to make sure their employees are aware of this change: they will need to post a new
Notice of Network Requirements and their employees will need to sign new
acknowledgement forms, which they can do through our e-Learning tool. Spanish and English versions of these forms are also available on our website. The forms should be signed and placed in their employees' files by December 31, 2018.
We are committed to making this transition simple and easy, and we look forward to offering an exceptional level of care. Click below for more information, and to see the new Notice of Network Requirements and an information sheet.
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