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Job Title: Program Coordinator: Department of Workforce Development
Supervisor: Susan Burger,
Director of Workforce Development
FTE: Full
The Program Coordinator works as part of the Department Workforce Development under the direction of the Director of Workforce Development. Responsibilities include overall coordinating of training and credentialing for Family Peer Advocates and Youth Peer Advocates. Job responsibilities include, but are not limited to:
- Provide overall administrative support to the Department of Workforce Development
- Handle general email and phone inquiries regarding workforce training and credentialing; refers non-routine questions to Director of Workforce Development or YP! Training Manager
- Process all incoming Credential Applications
- o Review for completeness and payment as needed
- o Follow-up with applicants as needed, regarding missing documents
- Coordinate with Department of Finance regarding all invoices and payments processed by the Department of Workforce Development
- Manage logistics for training events, including but not limited to: meeting space, overnight accommodations for trainers
- Maintain inventory of training supplies, assembles training materials and ships materials to the training site
- Develop and maintain on-line registration process.
- Manage Pre-Post Training Survey in collaboration with NYU evaluators
- Coordinate with trainers to maintain records of training attendees
- Create and issue training Certificates of Completion, Credential Certificates and all paperwork associated with them
- Maintain FPA and YPA Training and Credentialing Database
- Send Reminders about upcoming renewal dates
- Update website information as needed
- Support to FPA Credential Director and YP! Program Manager with Training and Credentialing Advisory Groups
- Develop and maintain fillable PDF applications
- Use database to produce lists and reports as needed by directors
- Use database to produce lists and reports as needed by the Director of Workforce Development and YP! Training and Credentialing manager
- Coordinate with FTNYS Administrative Assistant and all FTNYS staff as needed, to complete assigned tasks, including coordinating with Department of Communication to ensure that all FPAs and YPAs are on the agency email list
- Quarterly reports, as needed
- Other duties as assigned
Qualifications:
- Strong written and verbal communication skills
- Detail oriented a must
- Strong computer skills and database management experience
- Bachelors degree preferred
- Live in the Albany area or be willing to commute
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