eNewsletter   
December 2017


"Roto creates superior customer value as a leading supplier of North American and European window and door hardware"  - these are not just words on paper, but rather the embodiment of our daily motivation to be the preferred supplier in our industry, through highly competitive products and services that add real value for our customers.
 
We provide superior customer value through excellent product performance and reliability, delivery performance, and customer support (sales and technical.) Our ability to continue providing high quality products and customer service is tied directly to the people that are an integral part of the Roto North America team.
 
This issue highlights our new diecast machine along with a new product: heavy duty casement hinges. We also highlight our new team members who help us maintain our superior customer service standard. We thank those who came by our Windoor booth to see our products and say hello to our team.
 
Please visit rotonorthamerica.com for more information about all of our product lines.
 
As always, thank you for your interest and support of Roto North America.
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Sincerely,

Chris Dimou 
President & CEO  

WinDoor 2017
Roto North America showcased many of our North American and European products, highlighting our new 9100 Sliding Patio Door Handle. We displayed three window types: single hung, casement, and tilt & turn. Roto showed sliding patio doors and swing doors that featured many of our Roto hardware products including the OP08 X-DRIVE operator... Read more.

NEW 
Frech 200t Die Casting Machine
In August 2017, Roto Fasco Canada got a new 200Ton Frech Die-cast Machine Work Cell. More information
.

Employee Spotlight
Meet Deanne Khan- Customer Service Manager
Mississauga, ON 
What are some key factors to Roto's success and growth?
Looking to the future, innovation through continuous improvement is key
 to mitigate the rising costs of key components such as zinc.  As mentioned before, Roto's success can be attributed to extremely dedicated employees who strive to make the best quality products, and provide exceptional support to our customers.  It definitely helps that we offer value added benefits such as customization and shorter lead times compared to our offshore competition. Read more.


NEW 
Heavy Duty Hinge- Casements
The HG06 High Performance Hinge is our newest heavy duty hinge. It can accommodate sashes up to 150 lbs. Available 300 series stainless steel and powder coat versions. Suitable for wood, vinyl, aluminum, and fiberglass profiles.   More Information.


Welcome to the Roto Team
New Employees
Sue Ball- Buyer
Bill Fish- HR Administrator
Lauri Gilbert- Inside Sales
Gina Lorenzetti- Marketing Communications Specialist
Bruce Funteral- Sales Engineer
Bill Priest- Product Engineer