November 5, 2014 
Call Toll-Free 888.294.7688
Customer Message Centre
Last week, we told you all about how to check the status of your messages. If you missed the flyer, click here! In week 3 we would like to tell you all about how to suppress a cover sheet. See tip #3 below for a detailed explanation. 
Tip #3: How do I suppress a cover sheet when sending faxes?

When sending a fax statement (or other fax documents), the default option is for faxes to include a cover sheet. If you would like to save money and forgo the cover sheet, it is very simple to suppress! Simply go to CMC Setup > Modules > Customer Message Centre > Setup. Then check "Do not include cover page for Fax Statements". That's it! 


Extra tip: If you ever wish to stop receiving confirmation emails when you send out a batch of emails from the Generate Message screen, that option is also on this screen as well!

When you go to send a fax, you will be given the opportunity each time to choose a cover sheet or skip it.
Here are some helpful reference tools:
CMC User Manual:   Learn all of the functionality of the CMC within your Route Manager Software in this 65 page manual.

CMC Webinar Recording:  This 45 minute video is a recording of our CMC Webinar training. See the CMC in action and stick around to hear the answers to questions from customers just like you!    

 

CMC Whiteboard Animation: This 5 minute video will give you an overview of what CMC is and how it can be used in your business.   

   

CMC Specification Sheet: This document will help you learn about the CMC product including the point system and pricing.  

If you have any questions, contact support at 1.888.294.7688 or 1.209.632.1122 outside of the USA. You can also email us at [email protected] or visit our website at www.AdvantageRoute.com.  We look forward to helping you!  
  
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3201 Liberty Square Parkway, Turlock, CA 95380 | 888.294.7688 | www.AdvantageRS.com