Argo Marketing Group | 6-17-2016
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 The Internet Retailer Conference & Expo took place at the McCormick Place West in Chicago, IL from June 7-10, 2016. Argo's Business Development Specialist, Tricia DeFosse, attended the conference to meet up with existing clients, engage with advertisers, and connect with both new and existing vendor partners. The main takeaway from the show: "e-commerce is evolving faster than ever."
IRCE is the largest e-commerce trade show in the industry filled with the latest e-
commerce technologies and top solutions providers, including marketing, fulfillment, e-commerce platforms and, of course, telemarketing. There are many new technologies that retailers can take advantage of to optimize e-commerce conversion rates and the average order value of online buyers. However, advertisers need to ensure that they have the right contact center to provide exceptional post-acquisition customer support. That's where Argo Marketing Group comes in to play. We have dedicated agents who serve as experts in supporting our client's brand. Argo will be a valuable asset to your brand by building the customer experience and managing key performance indicators.
If you attended IRCE and would like to connect with us about your Customer Engagement needs, contact us at the number or e-mail below!
CONNECT WITH US!
855-511-1123
info@argomarketinggroup.com
We're excited to head back to the Windy City for IRCE again next year and hope to see you there!
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Industry Insights Thursday's with Jason
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Highlights:
Ecommerce
Consumer shopping habits continuously change and, in ecommerce, these trends evolve at an even faster rate. Click
here
for a guide on the trends of 2016.
PerfectEcommerce offers tips to reduce your cart abandonment rate by removing the "unexpected."
Click
here for common website design mistakes and how they're affecting your conversion rates.
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Tony Douglas
CEO Intern
Tony Douglas has been selected as the first of many argonauts to intern with the CEO, Jason Levesque. Tony will shadow Jason for two hours every Thursday morning for the next four weeks. Throughout the duration of his internship, Tony will sit with Jason during all business meetings, client calls, and team meetings.
Every four weeks, Jason will select a new intern at random for this position.
Tune back in later to see how these next four weeks go for Tony!
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Travis Dorr
Center Manager, Pittsfield
Travis Dorr recently joined Argo Marketing Group as the Center Manager in our Pittsfield location. With 16 years of experience in the call center industry, Travis is a great value to the company and the agents in Pittsfield. Below, find a brief Q&A with Travis about his new role at Argo:
Q.
What are your duties as the Center Manager?
A. I spend most of the day looking out the window. Totally kidding. My duties in this role are rather broad and cross many departments really. I am not only involved in the obvious production floor management but also dabbling in human resources and recruiting type work as well. Sometimes, I even do dishes.
Q. What are you looking forward to the most in your new position?
A. The owner of a company I once worked for - 10 years ago now - used this quote and it really rung true to me: "It is our leaderships responsibility to put cars in the parking lot. It is our employees responsibility to put nicer cars in the parking lot".
That is what I am most excited for. I genuinely enjoy watching those around me grow into bigger and better opportunities. Most of my successes
throughout my career have come from developing the staff around me and I expect that to only continue here.
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Connect With Us Today:
855-511-1123
info@argomarketinggroup.com
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