NSF Check
Question: Adagio has an easy feature which allows you to reverse NSF Checks through the BankRec. The steps are: BankRec > Balances > Select Bank > Select Deposit > Select NSF entry and push the NSF button. This allows the NSF process to work its way through the BankRec, Ledger and Receivables (putting the original charge back onto the customers account). However, what if the NSF check was deposited at the end of the month and the NSF check didn't appear until a week later? By this time, the month end bank reconciliation has already been done. Therefore, the above solution is no longer an option. Is there still a way to reverse it?
Answer: Use the same method. You can process an NSF on a Reconciled Deposit. This was changed in BankRec Version 81A.
When the Process NSF Check window comes up, you can set the NSF Process on date. This date becomes the date of the negative Receipt. It defaults from the current session date.
Reprint A Check Batch
Question: We just ran three check batches, but didn't realize the first 2 didn't print correctly. We had the option to mark "N"o for the third batch and re-print it, but how can we reprint the first two as well?
Answer: You will have to reverse the checks using the Check Reconciliation function.
Customer Transaction Report
Question: Is there a way to print transaction descriptions on an AR Customer Transaction Report?
Answer: No, you have two options:
- Ask us to modify the report to include the description - and remember that with each upgrade we will have to re-do the modification
- Use GridView or Crystal Reports to create an alternate report that will accomplish your objective.
Replenishment / Forecasting
Question: Question: Is there any inventory replenishment / forecasting program that works with Adagio? I want to take customer sales, and forecast and combine it with the sales in Adagio to Forecast / Replenish an item(s).
Answer: Since this is almost completely business specific, we would recommend creating an Adagio GridView Workspace to calculate the numbers you are looking for.
Turn Off Auto-Balancing
Question: How do I stop Adagio from auto-balancing my journal entries? I noticed after we did the latest upgrade that when I am doing a journal entry in Ledger, it is filling in the credit/debit amount. This is inconvenient for me and I would like to stop it from auto filling in my entries.
Answer: Uncheck the "auto-balance entry" choice when you are in "batch entry". Hint: If you are recording a bunch of expenses, enter the bank credit amount first, then enter all the debits.
"Unapplied" Amounts in A/R
Question: What are the consequences of not posting a cash receipt to an outstanding invoice in Receivables? We have several amounts received that are showing as "unapplied" and I would like to know how to fix them.
Answer: The consequences are that the outstanding invoice(s) continue to age and appear on aging reports and customer statements, as does the unapplied cash receipt (it doesn't age though).
You can match transactions with outstanding balances against each other by entering a zero dollar cash receipt in a cash batch, and applying the various negative and positive balances (hint - it's easier if you select the negative ones first) until the total unapplied balance for the cash receipt returns to zero. Then post. The date is not important, and neither is the check number.
This is not necessarily a mistake, often customers pay deposits and there is no invoice to apply the deposit against until later.
You can find more tips like this in the Softrak Technical Support Forum at www.softrak.com, by signing into the Client Portal.
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Adagio Ledger 9.2B has been released, and includes the following new features: 
