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Controlling people to, in turn, control quantity and quality of production, morale and safety is a
good thing and a vital skill. Controlling "things" is a cinch. "Things" don't have opinions; they don't like or dislike you; they don't have good days or bad days. "Things" don't have positive attitudes or have a desire to cause conflict every moment of their day.
People are the biggest challenge that management faces. Well trained people with good morale and who share the organization's goals and purposes are the keystone to success.
Good leadership is really hard to find. Some people are natural at it, some "learn" how to lead and others, well, should never be asked to lead.
Leadership starts and begins with caring. If one doesn't care about people in general, they will never be good leaders. Over the past twenty-four years, we have provided "workplace injury prevention training" at many companies of various types and sizes. Our observations are that many organizations with high workers' comp costs, sometimes have communication breakdowns between employees and management.
When we hear things like "our claims are all fraudulent," "employees have it too easy today," or "they are never going to listen to what you have to say," we know as Injury Prevention Specialists that we can have a huge impact on claims. Not only does our curriculum work to change behavior, our training philosophy gets employees to listen. Our goal is to help our customers spend significantly less on workers' comp! However, our purpose is to help employees stay healthy on and off the job.
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