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Note: Articles that are marked with an asterisk (*) can be read for continuing education credit by NAPS certificate holders. Any CPC, CTS or CERS who reads
any six of the linked articles can count two hours of contact time toward the 17 hours he or she must earn each year as a part of their certification maintenance. In this edition, for example,
12 items qualify for professional reading. Reading all four quarterly editions of
The NAPS Credential
and their links over the course of the year can qualify the reader for eight contact hours or .8 CEUs annually.
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July, August, September 2016 Volume 11 Number 3
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Millennials Overtake Baby Boomers as Largest Generation*
According to US Census Bureau statistics crunched by the Pew Research Center, millennials have surpassed Baby Boomers as the nation's largest living generation. Millennials, defined as those ages 18-34 in 2015, now number 75.4 million, surpassing the 74.9 million Baby Boomers (ages 51-69). Soon to follow the Millennials, Pew states that Generation Xers (ages 35-50 in 2015) will pass the Boomers in population by 2028.
If not already, the impact of millennials will soon become a significant influence in the US workplace. Generational groups adopt personal, social and cultural habits that need to be considered in facilitating their job search and employment transitions. Those habits, along with their beliefs, attitudes and lifestyle preferences contribute to their definition of career satisfaction and success. Millennials, for example are the first generation to experience socialization via social media.
Read more...
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Worth Reading ~ New Analytics Changing How Employers Look at Candidates*
A recent piece in the
Washington Post
by author and contributor Jeffrey J. Selingo examines how employers are creating and using "people analytics" as the new paradigm in making their hires. Citing a Corporate Executive Board survey in which hiring managers regretted making offers to one in five people on their staffs, the trend toward embracing new technology and data analytics is now in place in more than 4,500 US companies.
Read more...
https://www.washingtonpost.com/business/...
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NAPS Conference ~ Odds-On Favorite for Fantastic Educational & Networking Experience
The 2016 NAPS National Conference at the Green Valley Ranch Resort Spa & Casino September 19-21 is the "odds on favorite" to be the most fantastic education experience you can have this year. Register, book your travel and get ready to participate in what promises to be the networking and learning experience of a life time.
An early feature of the conference will be a live Certification Immersion Class taught by Frank Burtnett and NAPS legal counsel from Littler Employment & Labor Law Solutions on Monday afternoon, September 19th at a discounted price. Professionals wishing to earn their Certified Employee Retention Specialist (CERS) credential can participate in a special workshop offered by Henry Glickel, CERS.
A winning hand awaits every participant in Las Vegas in September. Visit
www.naps360.org
to preview the conference program and register.
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Four in Ten College Seniors Possess Career Confidence*
June saw a whole new crop of college grads heading into the workforce. But exactly how confident were they of their "career readiness." Results reported in the
McGraw-Hill Education 2016 Workforce Readiness Survey
found that only 40% of college seniors felt certain their collegiate experience had prepared them for the world of work.
Read more...
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Trending in America ~ Why Millennials Don't Eat Breakfast Cereal*
 According to a Mintel study, the reason millennials don't eat breakfast cereal is because of the "clean up" time required after the meal has been consumed. Almost 40% of the millennials surveyed by Mintel for its 2015 marketing intelligence report said cereal was an inconvenient breakfast choice because they had to clean up after eating it.
Rather, this giant segment of the American workforce opts for the foods that come in a wrapper or container that can quickly be discarded. According to press reports, the $10 billion a year cereal industry is keeping an eye on the trend.
Read more...
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Work in the Future for Many Older Americans*
Exiting the workforce entirely at the age of 65 is no longer the pattern for many older people according to a recent study by the Associated Press-NORC Center for Public Affairs Research with support from the Alfred P. Sloan Foundation. The study of 1,074 Americans age 50 and older supports what staffing professionals have observed for some time---that larger numbers of older people are or are expecting to be working longer in some capacity.
Read more...
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Fast Fact ~ Multigenerational Homes Reach a Modern Day High*
If you have a line waiting each morning to use the bathroom, the following demographic trend may explain why. A new report from the Pew Research Center is telling us that the share of Americans living in multi-generational family households is the highest it has been since the 1950s, having increased significantly over the past five years.
Adults ages 25 to 34 are among the most likely to be living in multi-generational households: In 2012, 23.6% lived in this type of household; up from 15.8% in 2000 (the majority were living with their parents). The share of 25 to 34 year-olds living in multi-generational households was at its lowest in 1980 (11%) and has risen steadily since then, spiking upward since the recession started in 2007.
Read more...
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NAPS Lunch & Learn Program Offers Array of July and August Topics
Every two weeks leading experts in the search and staffing world take to the NAPS Lunch & Learn forum that offers timely information and tips on a relevant topic of the day. The popular and complimentary series allows members to improve and extend their business acumen without leaving their office.
Review the following list of topics and presenters and then go to
www.naps360.org
and click on the Calendar link to find more detailed program and registration information. All of the one-hour programs begin at either noon or 1pm Eastern Time and offer one contact hour of continuing education credit for CPC and CTS holders.
July 8, 2016
Topic: Online Advertising for Recruiting Firms - PPC, Remarketing and Targeted Ads
Presented by: Jenny Keller and Matt Lozar
Time: 12:00 pm - 1:00 pm EST
July 21, 2016
Topic: OSHA's Temp Worker Initiative & Client Selection
Presented by: Assurance Agency
Time: 1:00PM - 2:00PM EST
August 12, 2016
Topic: How are Candidates Viewing Your Brand
Presented by: Darren Brown
Time: 1:00PM - 2:00PM EST
August 24, 2016
Leveraging Your Connections to Attract and Service Multinational Clients: A Case for International Partnerships
Presented by: NPA Worldwide
Time: 12:00pm-1:00pm EST
Visit the events calendar at
www.naps360.org
for additions to the Lunch & Learn calendar throughout the fall portion of the year.
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Monster.com Examines Six Mistakes Candidates Should Avoid during the Job Interview*
Candidates of make mistakes during the employment interview, errors that lessen their chances of landing a desired position. In a recent posting, Monster.com examined the six mistakes job seekers should avoid during the job interview. Each addresses a different aspect of the job search and employment transition process.
Read more...
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Importance of Certification ~ Glenna Cose Brin, CPC Speaks Out
"By requiring our consultants to achieve NAPS certification, we demonstrate to our clients and candidates that we take our profession seriously. The NAPS CPC and CTS certifications are the gold standard in the recruiting and staffing world."
Glenna Cose Brin, CPC
AllianceStaff LLC
Milwaukee, Wisconsin
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Study Shows Women Take Less Competitive Route*
A spring study out of the University of Michigan, published in the
Journal of Applied Psychology
, is showing that when applying for a job or to college, women seek opportunities with fewer applicants than men. According to the researchers, the gender differences can be partially attributed to women feeling more comfortable in smaller competitions.
Read more...
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UK Firm Details Factors That Comprise Employee Engagement*
With as few as one third of British workers stating they are engaged, CallCentre.co.uk set out last year to determine what elements needed to be present for an employee to say they were engaged. An info-graphic generated from their research examines 12 factors that define high engagement.
Read more...
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Quotable Quotes of Notable People: Management Guru Peter Drucker on Leadership
"Management is doing things right; leadership is doing the right things."
Peter Drucker (1909-2005) was an Austrian born American management consultant and educator who conceived the "management by objectives" (MBO) system of organizational management.
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Employers Call for Stronger Oral Communication Skills in Workforce*
According to a new study published in
Business and Professional Communication Quarterly
, employers pointed to the need for the contemporary workforce to have stronger oral communication skills. Citing the importance of human interaction in the business world, one-third of employers surveyed identified strong verbal skills more than written, visual or electronic communication skills.
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March, April and May ~ CPC and CTS Certificates Awarded
The following list of industry professionals earned their CPC or CTS certification during the months of March, April and May, 2016.
Thierry Ajas
Vincent Beck
Shannon Bucholz
Kimberly Federico
Bill Hogan
Hazel Kassu
Renee Loomis
Mary Beth Monzingo
Gloria Oliveras
Kathleen S. Piekarz
Martin Plumlee
Darrell Pursell
Chris A Rigan
Lauren Ripley
Robbie Sewell
Bob Shelton
Grant Simmons
Greg Spunt
Emma Ziems
Hannah Allen
Tia Banayote
Kelsey Benson
Tony Caramatti
Ashley Cockerham
Courtney Etheridge
Jayla Everett
Hayle Garcia
Scott Greenwood
Kathryn Hall
Megan Hayes
Caroline Holleman
Grady King
Daphne Leonard
Mike Owens
Brian Sain
Maria Torres
Adam Wagner
Lori White
Dale Wooten
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In Their Own Words ~ NYT Tells Job Seeker Stories*
The
New York Times
Economy Blog used the voices of recent high school and college graduates to examine the level of success they were experiencing in making the transition from education to the workplace. The blog profiled six grads; examining both the successes and the challenges each experienced.
Read more...
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Reliable Resource ~ Gallup State of the American Workplace*
The
State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders
report highlights findings from Gallup Organization's ongoing study of the American workplace from 2010 through 2012. This latest report provides insights into what leaders can do to improve employee engagement and performance in their companies.
Read more...
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NAPS Certification Question ~ Earning Both the CPC and CTS Credentials
 Question:
My firm is engaged in both direct-hire and temporary placement. Should I seek both the CPC and CTS certification?
 Answer:
A growing number of staffing professionals have earned both the Certified Personnel Consultant (CPC) and the Certified Temporary Staffing-Specialist (CTS) certifications offered by NAPS. Both credentials are built upon an understanding of the laws governing employment transitions. However, the difference in the training manuals and certification examinations addresses how those laws affect or are applied in either direct-hire or temporary service situations.
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Message from the Editor
Let
The NAPS Credential Hear from You
 Have a question about certification or continuing education? Let us know the issues and concerns that are on your mind and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages readers to submit information about certified persons and accredited firms who are making the news and performing outstanding professional feats. Our goal is to provide news, research and resources that will help CPCs, CTS and CERSs do a more effective job. Direct comments and input to: education@naps360.org
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About
The NAPS Credential
Copyright © 2016
This electronic newsletter is distributed to NAPS members and to all active Certified Personnel Consultants (CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists (CERSs) whose credentials are posted in the National Registry of Certified Staffing Professionals and for whom NAPS has a working email address.
The reference to a product, service or activity or the appearance of a website in
The NAPS Credential does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and may or may not be shared by NAPS. Direct comments, questions and submissions to education@naps360.org. All submissions will be subject to review by NAPS for accuracy, timeliness and relevance to the readership and may be edited to meet space parameters.
Mark Carlson, CPC
Chairman of the
NAPS Board of Directors
The Suburban Group
Trinette Cunningham
President
Carolyn Boyer
Vice President
Frank Burtnett, Ed.D.
Editor
NAPS Certification
and Education Consultant
Maria Palladino
Design, Marketing
and Website Manager
NAPS Credentialing
Committee
David Adams
Careerlink Network
Chattanooga, TN
Anne Cameron, CPC/CTS
Hi-Tec Professional Solutions
Marietta, GA
Fernando Espinosa, CPC/CERS
Top Notch Finders
San Diego, CA
Henry Glickel, CPC/CERS
Sales Recruiters, Inc.
Salem, NH
National Association
of Personnel Services
web site:
National Registry of
Certified Staffing Industry Professionals website:
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