Starting and running a company, or leading any type of organization, can be a stressful experience.  It's easy to become overwhelmed by tasks, requests, deadlines, investors, employees, and worries of every kind.  One way to overcome those worries that may keep you up at night is to use performance measures to turn that stress into success. 

 Come listen to Julie Stiles, Certified Lean Professional and Activity-Based Cost Management expert with UB TCIE talk about the importance of prioritizing actions and investment; how to define performance based on your customer's needs;  and how to collect data and turn worry into action. 

Buffalo Niagara Enterprise

Spread a little bit of "Buffalove" to your family and friends this season by sending a postcard through Buffalo Niagara Enterprise (BNE) at no cost. BNE will mail a hand addressed postcard for you within 3 business days. Postcard recipients must reside outside of the Buffalo Niagara region; local addresses will not be processed.

To send a Buffalove postcard, click here.

TCIE Offering a Dozen Business Improvement Classes 

The University at Buffalo's TCIE has expanded its business improvement course offerings, appropriate for professionals working in any industry, to a total of 12. Classes range from a half-day seminar to a nine-month program. The spring schedule includes two new classes: one provides an overview of ISO, Lean and Six Sigma philosophies, and the other demonstrates how the Failure Mode and Effects Analysis (FMEA) approach promotes robust product design and manufacturing. 

Visit here for the full list, course details and to register.