A weekly newsletter about letting the workplace speak
Issue 24/Volume 3                www.VisualWorkplace.com                June 15, 2016
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Visual Thinking Inc.

Upcoming Events
Follow-Up Webinar for AME Minnesota April Visual Thinking Seminar Attendees 
Thursday, June 23
Call for Info 503-233-1784

Follow-Up Webinar for Iowa NIACC April Visual Thinking Seminar Attendees 
Tuesday, June 28
Call for Info 503-233-1784

Follow-Up Webinar for New England AME March Visual Thinking Seminar Attendees
Wednesday, June 29
Call for Info 503-233-1784

Follow-Up Webinar for New Mexico MEP April Visual Thinking Seminar Attendees
Thursday, June 30 
Call for Info 503-233-1784

Visual Thinking Seminar and Site Assessment 
Querétaro, Mexico 
October 19-20 & 25-26   
Product News
Now only $4980 (or $415/mo) get your
Work That Makes Sense
without waiting for corporate authorization.
Thought for the Week
A visual device is a mechanism or things:
  • Intentionally designed
  • to influence, direct or limit behavior
  • by making vital information available
  • as close to the point-of-use as possible
  • to anyone and everyone who needs it
  • without speaking a word.
from Becoming a Leader of Improvement: The Principles and Practices of Visual Leadership
by Dr. Gwendolyn Galsworth
Visual Poem/Puzzle
Visual Tricks and Treats
Great signs, clever visual devices, artistic or humorous graffiti. If you find one to share, send the image to [email protected]   
Visual Radio: 
The Need to Share: The Principle of Self-Leadership 
Listen to Gwendolyn this 
Thursday at 10am (Pacific) on
 
This Week's Episode
The Need to Share: The Principle of Self-Leadership

How do visual principles and practices create heroes at work? What are those mechanics? In this third show in her series, The Hero Within, Gwendolyn Galsworth unnests the power of the second of the two questions that drive workplace visuality: What do I need to share? Building on last week's discussion, Dr. Galsworth maps out the details of why this question works and how to put it to immediate use in your company. Have your pocket memo pad ready! She also reveals how this second driving question builds connectivity and alignment among team members and across departments--and how it shifts the identity of the people applying it. This impact is huge. And it is important to define it so managers and executives realize they are not just investing in a 15% to 30% increase in productivity when they bring visuality on board, they are also capitalizing a spirited and engaged workforce-heroes at work.   
 
   Listen

Feature Article
Pop Quiz: How Bad are Info Deficits at Your Work? (Part 3)   
by Gwendolyn Galsworth, PhD

Last week we learned that it takes 8 to 10 minutes to recover from an interruption--any interruption, no matter how long or short. That means: not just to resume your work but to resume it at the level of focused attention you had before the interruption (think of the quality implications...). And I promised you a handy way to gauge the impact of those unanswered questions. Whether you are CEO, supervisor, operator, engineer or field staff, use the following Pop Quiz as a surefire tool for calculating the impact of missing answers by tracking their footprint:
motion/moving without working. Try it!
 
Step 1: Take a pocket memo pad (it's small enough to carry with you all the time for two or three days). Flip the pad open and write these words on the inside front cover: Number of Times I Am Interrupted.
  
Then keep track. Make a slash mark each time someone interrupts with a work-related question. (If you want to follow the letter of the "law", count emails and phone calls, too.)
  
Step 2: Flip your memo pad over and inside the back co ver write: Number of Times I Interrupt Someone.

Keep track. Make a slash mark for each time you interrupt someone (anyone) with a work-related question. (Want to go the whole nine-yards? Count the emails you send and phone calls you make.)
 
 
 
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Excuse me. Do you know when's the next mail pickup?
The question is permanently answered--visually.


And the Visual Fail Prize Goes To...
Have you seen a Visual Fail that made you laugh?  Send the image to [email protected], and we'll put it here and credit you with the funny find!