This Week's Challenge: Member engagement is the primary challenge of telephonic case management programs, say 43 percent of respondents to a recent survey by the Healthcare Intelligence Network. We wanted to see the other top challenges of telephonic case management.

Click here to view a printable version of the chart and learn the top challenges of telephonic case management.

To get instant access to dozens of graphs and tables on telephonic case management as soon as they are available, reserve a PDF version of 2014 Healthcare Benchmarks: Telephonic Case Management for $107.

2014 Healthcare Benchmarks: Telephonic Case Management delivers a comprehensive set of metrics from more than 100 healthcare organizations on emerging trends in telephonic case management of patients and health plan members.

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Download new market research: Telephonic Case Management in 2014: Triage for High-Risk, High-Cost Conditions.

HINfographic: Parsing Palliative Care and the Patient Experience.

Read related blog post: Remote Care Management Improvements As Close As Telephone.

© 2014 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Patricia Surdovel, [email protected];
Publisher: Melanie Matthews, [email protected]