Meet Cathy Poynter, Operations Manager at Techmode
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Q: When you are not at Techmode, what do you like to do?
A: I like to paint, play volleyball, and hang out with family and friends. Now that the weather is getting warmer . . . the outdoors; walking trails, fishing, swimming and training for a 5K, which it turns out running is ridiculous.
Q: What would I find in your refrigerator right now?
A: Wine and bottled water . . . apparently I need to go shopping.
Q: If you were a Star Trek or Star Wars character, which one would it be?
A: Yoda
Q: What's your favorite drink?
A: FireHall Margaritas . . . at the moment.
Q: What is the last book you read?
A: The Storyteller
Read the entire interview
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Here is what our customers have to say;
"It is always a pleasure to work with Joe. Not only is he extremely good at what he does, he also has a sense of humor and is very pleasant to work with. Hat's off to Joe Bramer. Thanks for your support."
"Rick was extremely helpful. I never felt that there was a question he couldn't answer or resolve for me. I would request him for all of my additional questions."
"Excellent -- Prompt, polite, accurate resolution of issues."
Thank you for the positive feedback. We are thrilled to hear that you are happy with our service!
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Techmode
1091 Centre Road, Suite 230 Auburn Hills, MI 48326 888-397-MODE www.techmode.com
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Extra! Extra! We want to know what you want to read about. What topics interest you? Which employee would you like for us to interview next? Is there a new section of the newsletter we should add? Please e-mail your suggestions to Diane Sweet; [email protected]. We appreciate your feedback and look forward to hearing from you. Sincerely, Matthew Look President Techmode
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Don't Miss Out On This SWEET! Deal
DATEL is running a SWEET! promotion on the UCCS Standard Edition
DATEL's Unified Contact Center SWEET! (UCCS) gives you the tools you need to reduce wait times, increase profits and improve overall efficiency through comprehensive monitoring and reporting on all your customer interactions. It is versatile and flexible, making it adaptable to any environment from a small customer service department to a multi-site contact center around the globe. UCCS gives you real-time details on one of the most important parts of your business - the customer. UCCS is the best way to gain valuable information on your Avaya IP Office phone system, with call reporting on all extensions, trunks, agents and groups, plus a live viewer! For more information on this SWEET! deal, contact your Techmode Sales Representative. Call 888-397-MODE or visit www.techmode.com.
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Techmode Gives Back
A Proud Supporter of Angels of Hope, A Family Cancer Foundation
Angels of Hope is a dedicated team of volunteers, who are steadfast in their goal of providing 'everyday angels' a way to bring hope to children and their families as they battle cancer. For nearly a decade, Angels of Hope has been providing financial assistance to children and those who love and care for them as they battle cancer. With 100% of donations and proceeds from events directly financing these families, they ensure every dollar does the most good from donation to deed.
Last year Angels of Hope provided 113 grants totaling $315,000, funded funerals for 8 families, and adopted 67 families for their Holiday Giving program. They raised $350,000 at Night of Hope 2014, all of which will go to children and families in Michigan battling cancer.
Techmode is a proud supporter of Angels of Hope. For more information regarding this worthy cause or to learn how you can offer your support, please visit www.angelsofhope.org.
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Thank you for your continued business and support. If you know a colleague who would benefit from our products or services, please share our newsletter.
Sincerely, Diane Sweet Marketing Director Techmode
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