Like us on Facebook Follow us on Twitter View our profile on LinkedIn                                                                         Argo Marketing Group | 08-28-2014 | Vol.13 
 Time to Celebrate!
Argo Makes Inc's 500|5000 List
We're extraordinarily pleased to announce that we made Inc. Magazine's 500|5000 list of fastest growing companies in the United States.  Not only that, but we broke the top 1000, coming in at number 821!  This is our second year in a row making Inc. Magazine's 500|5000 list. Last year, we came in at number 1467.  We're proud of the growth we've experienced and look forward to many more years of providing cutting-edge customer engagement through multichannel marketing. Read our press release here.

 

Industry Insights          Expert's Corner

 

In this Infographic from Visual.ly, we learn the importance of asking customers to spread the word about your brand.  92% of people trust recommendations from family and friends.

 

Mobile Apps can improve customer service. See why in this article on Business2Community.


Customer Care Agents' self control is key for effective service.  See 9 other customer care tips in this piece on owambe.com.

Forbes.com published an article describing how content marketing catapults brand relevancy.  It's worth a read!

Mark Standfield


 

We conducted a Q&A interview on Fraud with Mark Standfield, Director of Channel Partners, Chargeback and Revenue Business at Ethoca.  Ethoca is a secure network that helps connect card issuers to online merchants to stop fraud that slips through their defenses.

 

Read the full interview here.

 

What's New at Argo? 


Argo Launches @ArgoInsider

Be sure to follow our new Twitter handle here!  Argo Insider gives you a behind the scenes look into Argo Marketing with live tweets from our Marketing Communications, Business Development, and Client Services teams. We also connect with companies we love using hashtags like #workcrush and #thankyouthurs.  This channel is about outreach and fun and we hope you'll join us!

 


Argo Pittsfield Hits It Out Of The Park!

Argonauts in our Pittsfield, ME location are making the most of summer - they recently held a softball tournament, having a wonderful time with fellow employees and their families.  See pictures here.


 
August's Blog Theme:
Fraud Protection


How Contact Centers Help Reduce Fraud

Fraud is a growing problem that costs businesses a substantial amount of revenue. Contact centers with an internal chargeback management team can take a number of proactive measures to help their clients dramatically reduce the amount of fraud cases filed. Fraud is a growing problem that costs businesses a substantial amount of revenue.


 

10 Do's and Don'ts of Fraud

In this article you'll find 10 important do's and don'ts that all marketers should know about effectively managing fraud.  




 


In this video, Tracy Dumont, our Director of Customer Experience, and Tracy Barnies, our Chargeback Manager, discuss ways to prevent and fight fraud.


September Travels! 



We'll be attending the Electronic Retailing Association's D2C Convention from September 14 - September 16 at the Wynn in Las Vegas.  If you would like to attend this event as our guest or connect with us, please call us at 207.482.3887 or e-mail us at info@argomarketinggroup.com or call 207.482.3887.  We will be exhibiting at Booth 1224.  See you there!

 

 



 


 
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64 Lisbon Street, Lewiston, ME | 207.514.0744