Lean Quality Improvement is focused on creating a culture of improvement and quality within any given organization. It engages all levels of staff to identify opportunities and think creatively about how to improve organizational processes. It's core principle is based on increasing value for customers and cutting non-value added barriers to quality care.
Many healthcare institutions around the world are using Lean Quality Improvement to tackle issues in patient care. Here is a sampling of some of those institutions (click for links to quality improvement examples and information):
Watch this short inspirational video from San Mateo Medical Center in California, a county hospital that used Lean QI (called LEAP in this video) to
reduce the appointment waiting list from 5,000 patients to ZERO.
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Improving Access to Care at San Mateo Medical Center |
The National QI Center is here to help the regional Prevention Training Centers and their clinic partners improve access to and quality of STD services to best meet patient needs.
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