May 28, 2014 - In This Issue:

Along with our recent name change to Telecom One, Inc. from TCO Network, Inc., we've updated and expanded our presence on the Web.

Please visit our website for the latest updates to our services, as well as news and industry updates. We look forward to providing the timely and valuable information to support our Partners' and Customers' continued success. 

Updated and refreshed sales, support, and process documents are available in the Telecom One Partner Center. All Telecom One Partners should be sure to download the latest versions today.

Telecom One Partner Center

The Internet is a vital platform for innovation, economic growth and free expression in America. And yet, despite two prior FCC attempts, there are no rules on the books to prevent broadband providers from limiting Internet openness by blocking content or discriminating against consumers and entrepreneurs online. The "Protecting and Promoting the Open Internet" Notice of Proposed Rulemaking (NPRM) begins the process of closing that gap, which was created in January 2014 when the D.C. Circuit struck down key FCC Open Internet rules. The FCC public comment period on the Commission's proposal was opened on May 15 - with 60 days (until July 15) to submit initial comments and another 57 days (until September 10) for reply comments.

Few businesses can risk experiencing extended downtime or loss of data due to natural or man-made threats. Overcoming these risks requires a solid business continuity plan, including the organization's key communications infrastructure. 

From single-site businesses to national multi-location enterprises, Telecom One helps our customers design and implement Business Continuity Solutions to protect their mission-critical networks. Telecom One delivers customized solutions for voice and data networks, leveraging our unique provider relationships and status as an Independent Responsible Organization (RespOrg). Learn More

In our second Business Continuity Case Study, Telecom One recently completed a complex voice and data network design and implementation for another customer with locations in multiple states. Business Continuity was a key design consideration, for protection of  the customer's mission-critical communications infrastructure. Following the initial design and order phase, Telecom One's Implementation Specialists provided project management and coordinated the service activation with underlying providers and the customer's CPE (customer premises equipment) vendor. This personal attention resulted in smooth design, implementation and turn-up processes for this customer as well.

In this second example, our customer is in the benefits administration sector, with a significant customer service organization. Not only did this customer demand a robust and resilient data network architecture, they also required flexible and fail-safe inbound and outbound voice routing for their call center, as an integral component of their Business Continuity solution.

Telecom One designed and implemented an MPLS network connecting the corporate headquarters with their remote offices and an off-site data center. Integrated Internet access was also implemented at each site, along with Internet delivered via diverse connectivity at headquarters. Additionally, the design accommodates the delivery of mission-critical inbound toll-free SIP Trunking voice services to either or both of the customer's headquarters and data center sites, Should connectivity to either site become impaired, the calls can be automatically routed to the unaffected site. The customer also has the ability to route their outbound long distance calls via either location. Finally, Telecom One also provides the customer's local voice services via traditional TDM PRIs to both the headquarters and data center sites for network and technology diversity.

In summary, Telecom One has been able to provide this customer with a voice and data network design with network, geographic, and technology diversity in both the local access and backbone network segments. This Business Continuity Solution from Telecom One provides the customer with the robust and resilient services demanded by their business needs.

In our next issue, we'll look another case study, illustrating how Telecom One can help you and your customer develop a winning network design.