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| Welcome Rhonda Hainer, Our New Guest Services Manager At RMH Riley  We are pleased to welcome Rhonda Hainer to the RMHI team. Rhonda and her husband relocated to Indianapolis from Iowa two years ago. She brings with her a multitude of professional experience, most recently working as an adjunct faculty member at Scott Community College.
"I am excited and honored to join the team at the Ronald McDonald House of Indiana. I have spent my life working with volunteers of all ages and stages in life. I am looking forward to getting to know all of you wonderful volunteers who give so generously of your time, talents and compassion to our guests. We could not be the House of love without you," says Rhonda. |
| Operations Update Riley and Limestone
- When you are registering a guest and you ask them to read and sign the card, please ask them to check a box on ethnicity. Demographic information on who we serve is often requested when we apply to foundations for funding.
Limestone
- Please make sure that all documents with patient / family names and other personal information are discarded in the shredder box located next to the copy machine and NOT in the regular trash. We are all responsible for the security and privacy of our guests.
- We now have a recycling bin in the garage next to the trash bin. For now, this will be used primarily for discarding cardboard, metal cans, paper and plastics that we use in managing the House. Later we will look at how we can increase our recycling.
- If you happen to notice a report on the credit card machine, please do not throw this away. It is automatically printed nightly and is used to assist in reconciling our account.
- Please remember to check the communication binder for any updates that may have been made since your last shift.
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| Fundraiser at The Indianapolis Motor Speedway Our friends at Walgreens have been invited to take a group of volunteers to help with cleanup at the Indianapolis Motor Speedway on Monday, May 25th, following the 99th running of the Indianapolis 500. Walgreens will have approximately 20 volunteers of their own and would like the House to supply an additional 20 people to join them. The House could receive up to $5,000 for our efforts. Below are the details:
- Monday, May 25th from 7a.m. to approximately 11 a.m.at the Indianapolis Motor Speedway
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Looking for 20+ volunteers, age 16 or older
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Contact: Jack Gallo at (317) 545-6167 or Jason Pfiefer at (317) 736-8089
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Volunteers will be given a Walgreens t-shirt and invited to a BBQ at the home of Jack Gallo, Walgreens Store Manager.
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| "Run For Ronald" Is Now "Heroes For The House"
If you are interested in volunteering, running, walking or biking, please mark your calendars for Saturday, June 20 for this year's Heroes For The House (formerly known as Run for Ronald). Proceeds benefit the Ronald McDonald House.
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Mission Moment
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Road Construction To Begin On New York And Michigan Streets
Starting in May, construction will begin to convert New York and Michigan streets into two-way traffic and will continue until November 2017.
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2015 Volunteer Satisfaction Survey
The staff and board of the Ronald McDonald House of Indiana (RMHI) places a high value on all of our volunteers because of the integral role each of you plays in the delivery of our programs and services. Because your input is so important to us, we are interested in learning more about your perceptions and opinions regarding the RMHI and our volunteer program. For this reason, we are asking you to take a few minutes to complete our online survey by Monday, May 11. The direct link can be accessed below.
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| 2015 State Of The House If you missed the annual State of the House presentation at the volunteer retreat sessions you can still see it by clicking here. A printed copy can also be found at both Limestone and Riley. |
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| Look Who Was Caught Rolling Out The Red Carpet 
Connie Cripe, Guest Services Manager at Limestone, caught George and Marsha Gordon, Guest Services Volunteers at Limestone, demonstrating communication and teamwork. Connie wrote: "Marsha and George have been covering as Guest Services Supervisors since we have been short handed. We are so grateful and thankful for them to be available. Thank you Gordons! Thank you for your dedication to the Ronald McDonald House!"
Dale and Diana Roberts, Guest Services Volunteer at Riley, caught Deb St. Pierre, Guest Services Volunteer at Riley, demonstrating friendliness and compassion, cooperation, communication and teamwork. Diana wrote: "Dale has been working with Deb St. Pierre and thinks she is really doing a great job! She talks to the parents in a very kind, understanding way, maybe because of her previous experience at the funeral home. She is a perfect match for the RMHI at Riley. She is a quick learner and is very willing to stay busy, helping wherever she can. Thanks for pairing her with Dale. They make a good team." Thank you Deb! __________________________________________________________ Congratulations, Deb! Your name was drawn this month in our Red Carpet Award drawing and your Crew's Carwash pass is in the mail. __________________________________________________________ Remember if you catch a volunteer or staff member rolling out the red carpet and demonstrating excellent customer service, please submit a nomination using the attached form listing the criteria. Printed copies of this form are also available in the front office at both Limestone and Riley. Each month, all nominations are eligible for a random drawing for a Crew's Carwash pass. Please click on the following link for a nomination form: Red Carpet Nomination Form |
| Updated Guest Services Volunteer Schedule Please click on the link below for the updated Guest Services Volunteer schedules: May Guest Services Volunteer Schedule |
| Happy Birthday! Please join us in celebrating the following RMHI birthdays:
| Diana Roberts Nan Bailey Harlan Watson Brooke Robinson Emily Lichlyter Arooj Mohammed Alice Voris Thomas Maxwell Holly James Harold Aron |
5/2 5/3 5/5 5/5 5/5 5/5 5/6 5/6 5/9 5/11 |
Marie Shea Jim Glasener Emily Schwoegler Laura Brown Pat Bowers Rick Giesel Judy Monnier Bianca Suarez Mary Friend Michael Miller |
5/11 5/12 5/12 5/17 5/18 5/18 5/19 5/21 5/21 5/22 |
Michael Ready Jo Plant Tyanna Fordham Karen Devansky Karen Kostaroff Liz Chapline Woody Hurst Vicky Olvey Kelly Thien Cyd Hahn |
5/22 5/23 5/23 5/24 5/24 5/27 5/28 5/28 5/30 5/31 |
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| Upcoming Events Visit our website or watch for details in future editions of this publication. (* Denotes a third-party event where RMHI is the beneficiary of community events organized by individuals, local organizations, schools and businesses.)
| Volunteer Orientation May 7 Heroes for the House 5K Run (formerly Run for Ronald)* June 20 Swing for Kids Golf Tournament June 25 Pop Tab & Coin Drop July 17 |
Sporting Clays Shoot & Barbecue September 5 Taste...Journeys to the Wine Regions of Italy November 6 Winter Wonderland Holiday Open House December 1 |
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| Substitute List
Please call these volunteers if you need a substitute.
Limestone
- Lori Ball: 371-9150 (Not available on Tues., Wed. or Thurs.)
- Jennifer Cannady: [email protected] (Weekend only)
- Rega Kowalski: 241-1566
- Mercedes Roots: 356-9002 (Afternoons)
- Paula Swift: 797-1398 (3:30-9:30 p.m. and Weekends)
- Marge Vogel: [email protected]
- David Wilkerson: 294-4948 (Weekdays 9 a.m. - 12 noon)
Riley
- Eddy Lux: 250-7953 (Weekday Evenings)
- Michael Rhinaman: 258-4688 (Weekday Evenings)
If you would like to add your name to this list, please contact Mary Friend at [email protected] or at (317) 267-0605, ext. 225. Please remember to notify the Manager on duty for last minute shift cancellations and you know your conflict in advance, notify Mary Friend. Also let us know if you are able to find a substitute so we can update the schedule. Be sure to notify Mary or the Manager on Duty directly rather than through your shift mates. Thank you! |
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