Workshop will give attendees of small businesses (product or service business), a perspective on

 Effectively managed business operation is essential to having a successful business. Each

 Business participant will leave the workshop session and be able to define their individual path

 To better operational performance and in turn achieve better business performance.

Why is this topic relevant to Small Businesses?

Many small businesses, in their early stages face instability and struggle to get to sustainable positive cash flow. Turning around a small business experiencing instability or propelling a stable business to next level of growth, requires among others, an understanding of measuring and optimizing its operations. 

Workshop has (3) distinct discussion sets:
 

1. INITIAL SET: Defines small business & discusses vulnerabilities/limitations of small businesses and, makes the case that successful business results have to have successfully managed operations.

2. CORE SET : The 3Ps ( People, Process, Product) of operations are presented to be interdependent and illustrates how & why small businesses need the right people, managing the right processes to deliver high quality products on time, to customers.

3. FINAL SET: Five (5) takeaways attendees of small businesses can start implementing right away on their own, or with assistance from SCORE mentors, SCBC consultants & SBA resources.

Presenter: Masoom Ahmed 

He has Engineering & Business degrees from Illinois Institute of Technology and University of Chicago respectively. Masoom had a long career at various levels in Operations Management in US and ex US locations, with Abbott Laboratories, a fortune 100 company. Currently Masoom is an independent consultant, and as Principal MAC Group LLC provides services to small businesses in the area of 'business & operational due diligence", for small businesses to achieve stable performance and to strategize on future growth.