A weekly newsletter about letting the workplace speak
Issue 10/Volume 3                www.VisualWorkplace.com                  March 9, 2016
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MISTAKE PROOFING FOR PERFECT QUALITY  
Online Training System for Engineers 

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Work That Makes Sense
without waiting for corporate authorization.
Thought for the Week
Here is the definition of a visual device:

A visual device is a mechanism or thing intentionally designed to influence, guide, direct, limit or even guarantee our behavior by making vital information available as close to the point-of-use as possible, to anyone and everyone who needs it, without speaking a word.

from Work That Makes Sense
by Dr. Gwendolyn Galsworth
Visual Poem/Puzzle
Visual Radio:   Your 5S/Visual Blitz:
Contributing to the Corporate Intent  
Listen to Gwendolyn this 
Thursday at 10am (Pacific) on
 
This Week's Episode
Your 5S/Visual Blitz: Contributing to the Corporate Intent

Have you committed to a new operational vision? If so, a lot is about to change--including the role of your supervisors. There are so many ways your supervisors can contribute. Are you taking full advantage? This week, Gwendolyn Galsworth concludes her 3-part series on getting supervisors on board via your 5S/Visual Blitz. Don't underestimate this opportunity. Following Galsworth's five step process for on-boarding supervisors, you quickly see that running an operator-driven blitz is more than a task--much more. It's a first-rate development opportunity that helps your supervisors grow as leaders and monetizes operator participation. Yes, each blitz can contribute to the corporate intent-in the work area and the company-if you follow these five simple steps, carefully executed: 1/Share the Vision; 2/Teach the Blitz; 3/Demonstrate the Blitz; 4/Practice the Blitz; and 5/Launch the Blitz. Sound too simple? Tune in/Learn more. 
   
Feature Article
This is the sixth article in the eight-part series co-written by Drs. Hinckley and Galsworth, under Dr. Hinckley's signature, based on the training system they jointly developed:
The SMS Method for Perfect Quality
. Visit us at www.visualworkplace.com for more.

The Secrets of Mistake-Proofing  
by Martin Hinckley, PhD

Although simplifying products and processes can achieve remarkable reductions in mistakes and associated defects, this approach cannot completely eliminate mistakes or defects. We already explained why SPC is ineffective at controlling mistakes and the defects they cause--which is also why DMAIC is not the defect-control tool of choice although it is a powerful problem-solving method. The fact is, there is no method or combination of methods that can prevent all causes of mistakes that lead to defects. That is why true mistake-proofing (aka, poka-yoke) always uses devices to either prevent mistakes or prevent that defects caused by mistakes from entering the production stream. That is precisely why a true mistake-proofing process is part two of The SMS Method.

Why Most Training In Mistake-Proofing Fails. The traditional method of teaching mistake-proofing is based on sharing many examples. Unfortunately, the examples shared may not be useful for the audience, may not be remembered when needed, or participants may dismiss a useful example because it comes from an industry different than their own.  

And the Visual Fail Prize Goes To...
Have you seen a Visual Fail that made you laugh?  Send the image to [email protected],
and we'll put it here and credit you with the funny find!  
Visual Tricks and Treats
Great signs, clever visual devices, artistic or humorous graffiti. If you find one to share, send the image to [email protected]