Visual Workplace/Visual Thinking
Modesto, CA
March 1-2
Private Training
Visual Workplace/Visual Thinking
Northborough, MA
March 22-23
Public Seminar
Click Here for Flyer and Registration Info
Visual Workplace/Visual Thinking
Apple Valley, MN
April 12-13
Public Seminar
Click Here to Register
Visual Workplace/Visual Thinking
Albuquerque, NM
April 26-27
Public Seminar
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Online Training System for Engineers
Purchase the system in February or March and get
2 free at-a-distance consulting sessions with Dr. Martin Hinckley
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without waiting for corporate authorization.
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When you must have a door for security reasons or to protect contents against contamination, consider using see-thru material such as screening or acrylic, instead of opaque material. You will still get the protection but you also get information-sharing: You can see what is behind the barrier.
from
Work That Makes Sense
by Dr. Gwendolyn Galsworth
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Street Art by Alexey Menschikov in Russia
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Great signs, clever visual devices, artistic or humorous graffiti. If you find one to share, send the image to
[email protected]
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Visual Radio:
5S in Japan: Origins of the Model (ENCORE)
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Listen to Gwendolyn this
Thursday at 10am
(Pacific) on
This Week's Episode
5S in Japan: Origins of the Model (Encore)
 When 5S came to the West in the early 1980s, we were inspired and eager to get on board. In a blinding flash of the obvious, we asked how we could have worked for so many decades in such cluttered, dirty work places--and achieved any level of success. But the fact is we did work in such places, without a second thought--and we became a world economic power. Go figure. With the blessing of Womack and Malcolm, we forged ahead with 5S. Countless companies achieved remarkable 5S triumphs. But many other companies failed in ways both puzzling and wrenching. In some, using the term "5S" was banned forever. This week, your host and visual workplace expert, Gwendolyn Galsworth, takes a glance into the past and begins to answer the question: Why? What went wrong? Why had these unintended--often disastrous--consequences occurred? To start, she shares her take on the origins of Japan's 5S model, its true role, and how all that fit with the values and preferences of the West. Tune in/learn more.
Listen
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The Four Friends: A Japanese Ideal
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This is the third article in the eight-part series co-written by Drs. Hinckley and Galsworth, under Dr. Hinckley's signature, based on the training system they jointly developed:
The SMS Method for Perfect Quality. Visit us at
www.visualworkplace.com for more.
In God We Trust--Everyone Else Bring Data
by Martin Hinckley, PhD
This heading is a popular quote from Deming. Like Deming, early quality leaders were excellent data-driven mathematicians. However, Berger and Mandelbrot studied large data sets of error clustering in telephone circuits in 1963. They discovered that the mean and variance of defect data do not converge as the sample size increases--the exact opposite of what statistics claim to predict. Although predictable convergence forms the theoretical basis of SPC, actual testing demonstrates that this is not true.
So how come SPC (and its latest incarnation, Six Sigma) evolved as a method that was never validated? Well, consider the challenge of doing that, even for a single process. Millions of repetitions of that single process would be required, plus every single part made by that process would have to be individually and flawlessly inspected. No one was ever able to do this and yet SPC was adopted as though they did. Despite his abiding commitment to SPC, Juran himself recognized that there were special cause Red-X events that cannot be predicted by a variation model--we call them mistakes. Hence a correlation between SPC theory and outcome can never be validated. Because of these problems, the need for a radical new approach was recognized.
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| And the Visual Fail Prize Goes To... |
Have you seen a Visual Fail that made you laugh? Send the image to
[email protected],
and we'll put it here and credit you with the funny find!
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