Professional Development
Spring 2016

Let the CWD help you make 2016 the year you make it happen for your employees or yourself!

The CWD offers classes to get you started with new skills in leadership, customer service, or productivity. Learn more and register for one of our classes offered below.
Monday, February 1

WDB-716: Setting Goals and Expectations

Time: 1:00 pm - 5:00 pm Cost: $125

Tuesday, February 9 WDB-117: Leading a Virtual Team
Time: 6:00 pm - 9:00 pm Cost: $99
Friday, February 26

WDB-119: Addressing Poor Performance

Time: 6:00 pm - 9:00 pm Cost: $99

Thursday, March 3

WDB-111: Listening vs. Hearing Your Employees

Time: 6:00 pm - 9:00 pm Cost: $99  

Tuesday, March 15

WDB-118: Leading Through Change

Time: 6:00 pm - 9:00 pm Cost: $99  

Monday, March 21

WDB-273: Effective Customer Service

Time: 1:00 pm - 5:00 pm Cost: $125  

Monday, April 4
Time: 1:00 pm - 5:00 pm Cost: $125
Thurs/Fri, April 7-8

WDB-773: Agile Fundamentals

Time: 8:00 am - 5:00 pm Cost: $630  

Monday, April 18

WDB-718: Root Cause Analysis

Time: 1:00 pm - 5:00 pm Cost: $119  

Thursday, May 5

WDB-774: Taking the H.E.A.T.

Time: 1:00 pm - 5:00 pm Cost: $119  

Wednesday, May 18

WDB-775: Creating a Service Culture

Time: 1:00 pm - 5:00 pm Cost: $119  

 
The Center for Workforce Development is proud to be a licensed provider of FranklinCovey's® newest leadership building and productivity boosting courses. The lessons are timeless, but the materials and applications have been completely overhauled to prepare participants to successfully lead in today's information-rich and technology-based environments!

Friday, April 15
Time: 8:30 am - 5:00 pm Cost: $395

Mon-Tues, April 25-26
Time: 8:30 am - 5:00 pm Cost: $895*

* Discount available for two or more registrations from same company.
cwd@otc.edu | (417) 447-8888 | workforce.otc.edu
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