Please carefully review. Thanks.

Recently we added some new features to SportsWareOnline (SWOL). This has caused some of our users to experience the loss of certain injuries or their SWOL screen to appear small. If you are experiencing either of these issues, don't worry! Simply follow the instructions below to get back on track.

Missing Injuries

Step 1 - Select Picklists

Select Picklist s from top black tool bar.

Step 2 - Go into Injury Diagnosis Codes

Choose Injury Diagnosis Codes from the drop down menu. This will be the 7th item in the list.

Step 3 - Reimport

Once you are in the Injury Diagnosis Codes, click the Reimport Multi button.

Step 4 - Delete MultiLevel Items

Next you will see a warning prompt. Click OK .

Step 5 - Complete Your Update

Upon completion, you will receive a message similar to the one on the right that indicates your records have been imported and updated. Click OK.

Save and You're Done!

Click save and you're all done!

SWOL Zooming

Some users have been experiencing issues with the size of their SWOL screen. If this affects you, please follow the instructions below based on your browser.

Safari:

Choose View > Zoom In, or Zoom Out
Or
Press Command (⌘) and then the Plus Sign (+), or the Minus Sign (-)

Windows:

Choose View > Zoom > Zoom In, or Zoom Out
Or
Press Ctrl and then the Plus Sign (+), or the Minus Sign (-)
Or
Ctrl and rotate the wheel on the mouse.

Status Updates for Coaches

Also please note - prior to the latest release, users accessed the status updates for coaches on the status bar in the injury and treatment database. Now that information lives within actual athlete record.

If you are still having issues, please contact us at: 781.297.2034