MA Substance Abuse Helpline
Providing vital information and referrals for
substance abuse services
Since 1997, HRiA has managed the MA Substance Abuse Education and Information Helpline on behalf of the MA Department of Public Health
 
Click to enlarge
Source: HRiA, November 2015
Bureau of Substance Abuse Services. The Helpline is a comprehensive call center and website that provides information and referrals to substance abuse prevention, treatment and recovery support services for those struggling with addiction, peo ple in recovery, families, friends, and service providers. At a time when the opioid epidemic has become a public health cr isis in our Commonwealth, the Helpline provides a crit ical link between our communities and available substance abuse resources. In the last year, nearly 21,000 people called the Helpline and 143,000 visited the website.  

SERVICES PROVIDED  

Our team of
Information & Referral Specialists - many of whom are in long-term rec o very - are exp erienced, dedicated, and highly-tra ined professionals equipped to assess and respond to the needs of cal lers with compassion and understanding. We are available every day to educate callers about the disease of addiction; listen for and communicate about complex behavioral issues; and help guide callers to a range of treatment options that ma y be right for them, including detox, medication assisted treatment, residential tre atment, and recovery support. We can now access information on bed availability for state-licen sed detox, clinical stabilization, and transitional support services, providing even more information to help guide callers toward available treatment.  

The Helpline website provides a searchable database so visitors can find services available in their communities. The website also includes up coming events
Helpline I&R Specialist
and trainings, links to key information and  programs, an d news and a blog about recent substance abuse topics. In the coming months, Helpline call center and web services will continue to expand, offering even more information, resources, and options for engaging with our team of specialists.
About Health Resources in Action
At HRiA, we believe that good health is a right, not a privilege. Everyone should have the opportunity to attain their full health potential regardless of socially and physically determined circumstances. Health equity is where policy, research, prevention, and health promotion come together. We work at the junction of these approaches working with state and local governments, communities, neighborhood coalitions, foundations and others to improve population health outcomes. 
 
HRiA is a unique organization that provides consulting services and develops programs for a wide range of private and public sector clients. Our staff is a committed group of professionals with the passion and breadth of skills necessary to craft innovative solutions. Our extensive knowledge of public health practice and biomedical research enables us to bring resources to bear where they matter most-solutions that contribute to a healthier world. Visit us at www.hria.org.
HRiA HAPPENINGS
HRiA's 2015 Annual Meeting - VIDEO AVAILABLE! 
 
In case you missed it!
Watch video from HRiA's December 2015 Annual Meeting Symposium and with keynote speaker M akani Themba, Executive Director of The Praxis Project. Ms. Themba led us in a dynamic and provocative discussion about health equity and racial justice.
   
HRiA's 2015 Annual Meeting
2015 Annual Meeting 
 
  
HEALTH EQUITY WEBINAR SERIES  
 
The Community Health Training Institute presents a free three-part series on Health Equity, including two webinars and an in-person training.

The first webinar, Introduction to Equity in Community Building, will be on February 24th at 1:00pm EST. 

 

HEALTH is POWER TOOLKIT RELEASED   
Health Is Power 
       
The Health is Power toolkit provides positive sexual health messaging. Developed by HRiA for the Centers for Disease Control and Prevention, Health is Power provides posters, postcards, web banners and blog content, and Facebook and Twitter content, for partner organizations to use and disseminate to an audience of young African-American men. The full toolkit has been posted on the American Sexual Health Association website. 
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Health Resources in Action
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