A weekly newsletter about letting the workplace speak
Issue 24/Volume 2                www.VisualWorkplace.com                 June 17, 2015
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Visual Thinking Inc.

Upcoming Events
Friday, July 10
12:00 - 1:30pm Pacific
5S on Steroids
with Dr. Gwendolyn Galsworth

$75 per person or group
On Sale in June
Podcast Bundle #3:
Smart Placement: Principles & Practices 
  9 Podcasts that will change your workplace for better  & forever!

3.1     Smart Placement & Why You Need It
3.2    Smart Placement: The Mapping Process
3.3     Smart Placement: People & Mapping
3.4     Smart Placement: Principles 1 thru 4
3.5     Smart Placement : Principles 5-6-7
3.6     Let the Flow Do the Work: Smart Placement Principle 8
3.7     Sort Universe/Design-To-Task/Double Up (Principles 9-10-11)
3.8     Store Things/Not Air + Double Function + Follow Flow (Principles 12-13-14)
3.9     Smart Placement: Final Steps + Poka Yoke Insights

Through June 30, you can buy this $25 bundle 
for only  $10 USD

 
Did You Know...

People with blue eyes have a higher alcohol tolerance.

Thought for the Week

1. Borders and the time needed to implement them are well worth it because of their positive and significant impact on safety, quality, productivity, and on-time delivery.

 

2. Borders do not take any longer to implement than any other safety, quality, productivity or cost-saving tool.

 

3. Changing your borders can become a routine and fluid part of your improvement process--when you have a procedure for pulling them up overnight and laying them down to last a year.  

 

4. Once you do, you will want your borders to get smarter--to continually improve.

From the Editor: 
Failure to Communicate
"What we've got here is failure to communicate" , says Strother Martin's character to Paul Newman in the 1967 film Cool Hand Luke.

 
Communication failures abound in the workplace, whether by MIS-communication or by lack of communication. That can cause resentment between co-workers or between operators and supervisors. Irritation or even dislike for people with whom you work is almost always caused by missing information. 
 
If you know that someone you work with is angry with you, or you are angry with someone you work with, consider whether a visual device could solve a communication issue that is at the root of the problem.

Even if your new device only opens a conversation, that may be the start of better harmony in the workplace.

Cindy Lyndin
Editor-in-Chief
Visual Radio: 

A Military Depot Improvement Protocol:Project-Base Visuality 

Listen to Gwendolyn this 
Thursday at 10am (Pacific) on
 
This Week's Episode
A Military Depot Improvement Protocol:
Project-Base Visuality

   

Why is it so hard to implement change in military depots? And what can visuality teach us about a better way? This week on Visual Workplace Radio, Gwendolyn Galsworth shares her insights and findings related to implementing improvement in overhaul-and-repair. Success in this venue doesn't just impact the bottom line. It impacts our military mission because depots refurbish and upgrade military equipment that just left the field of war--and must return there, reliably and with speed. Depots are archetypal low-volume/high-complexity work environments, where intricacy floods a vast physical workplace, with far too many details and barely a trace of flow. Years of effort and tons of money have been invested in an attempt to bring lean principles and practices to depots. Few have succeeded. As Dr. Galsworth explains, the fault is not in the operational goal but in the absence of a visual-lean change protocol customized to the depot setting. Tune in/learn more.


Feature Article
Visuality: A System of Systems...
Hidden in Plain Sight
 
by Gwendolyn Galsworth   

Click below to read the first two articles in this series: 

Our series on Lean Alone is Not Enough continues--and we are getting closer to the nub of the matter: What is it that Jim Womack and Dan Jones overlooked-and what has that got to do with 5S? When the authors published Lean Thinking in 1996, they offered the world a book that codified the core principles of a key operational model. Though not stated directly, they created a profile for the Toyota Production System that was revelatory and highly useful, adding a deeper logic to JIT, standard work, kanban, load leveling, and other associated operational mechanisms.  

 

The impact of that book (and its model) was nothing short of dazzling. Its elements work-and work well together. Finally, a way of contemplating the war on waste (muda) that is drawn broadly enough for it to apply not just to many work venues-but to any work venue. This was a coup and a contribution of a very high order. Plus the lean thinking model positions marketing and sales as a partner to operations, a surprise to many at the time.  

 

Five principles are noted: value, the value stream, flow, pull, and perfection. Who could argue with those? So then: What is the problem? The problem is: As a model, what Womack and Jones defined remains incomplete.    
And the Visual Fail Prize Goes To...
Have you seen a Visual Fail that made you laugh?  Send the image to [email protected],
and we'll put it here and credit you with the funny find!
Visual Poem/Puzzle
This is called "Thank You". Can you find them all?
Visual Tricks and Treats
Great signs, clever visual devices, artistic or humorous graffiti. If you find one to share, send the image to [email protected]