| Look Who Was Caught Rolling Out The Red Carpet 
Cindy Hutchison, Guest Services Assistant Manager, caught Naomi Dart demonstrating cooperation, communication and teamwork. Cindy wrote; "Naomi was instrumental in getting a room ready when a guest left and was unwilling to clean it. We spent 45 minutes cleaning, replacing bed enclosures, mattress pads, cleaning the trash can, unclogging the drain, etc.. She is always willing to go above and beyond to help out. She has been a huge help working over her shift to help cover one that has been open for quite some time. She is truly appreciated!" Thank you Naomi! Beth Johnson, Chief Operating Officer, caught Lori Ball demonstrating cooperation, communication, teamwork and professionalism. Beth wrote; "On Friday, January 30th, there was a glitch in internal communication. A large service group from Target Stores arrived at 10 a.m. for their project. Because of the communication glitch we were not expecting them and weren't prepared. Without missing a beat, Lori jumped in and after consulting with our housekeeping staff, had the group organized and ready for a project - even going so far as to lug buckets of water up from the basement! The volunteers from Target never realized that we were caught off guard. Thanks to Lori's professionalism, cooperation and teamwork, this group of volunteers had a smooth and productive experience at the RMHI!" Thank you Lori! __________________________________________________________ Congratulations, Naomi! Your name was drawn this month in our Red Carpet Award drawing and your Crew's Carwash pass is in the mail. __________________________________________________________ Remember if you catch a volunteer or staff member rolling out the red carpet and demonstrating excellent customer service, please submit a nomination using the attached form listing the criteria. Printed copies of this form are also available in the front office at both Limestone and Riley. Each month, all nominations are eligible for a random drawing for a Crew's Carwash pass. Please click on the following link for a nomination form: Red Carpet Nomination Form |
