Better Communication Through Listening
presented by 

Maria Stapperfenne, CKD, CBD 
2015 National President of the NKBA 

     

Take a moment to listen, I mean REALLY listen: to yourself, your customers, your co-workers, your vendors, etc. Would you like to avoid future misunderstandings? How about hear what others are actually trying to tell you? Discover your own communication style, its strengths and weaknesses, as well as how to identify others styles for more effective communication from now on! A skill you can really take to the bank! Added bonus – an emergency toolkit of phrases to help you in stressful situations!

                  

 

 

Maria Stapperfenne, CKD, CBD, started her career in kitchens and baths in 1992, becoming a Certified Kitchen Designer in 2005 and a Certified Bath Designer in 2006. She is the Manager of Tewksbury Kitchens & Baths, a division of Huston Lumber & Supply Co. She is an active member of NKBA NNJ where she has held many officer positions.  Nationally Maria has served as a Region Director, member of the Board of Directors, Certification Test Validation Committee, Nominating Committee, Industry Segment Task Force, Development Task Force, Governance Task Force, and a judge for the NKBA Design Competition.

               Maria has presented to NKBA Chapters across the country                                                        and at DWELL LA to rave reviews!                                                                We are thrilled to have Maria presenting to the                                               NKBA Westchester Chapter                      

  

                 Please note you must register in advance for this event!                      

 We look forward to seeing you!

 

Sponsors to be announced soon!

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