Workshop de-mystifies A-D-L-I
Is your organization interested in applying the Baldrige Framework for Excellence? ADLI is an acronym for "Approach," "Deployment," "Learning," and "Integration." This new half-day workshop set for March 27 will address the "A-D-L-I" concept of writing and scoring the Baldrige Criteria for Performance Excellence for state or national quality award applications.
The workshop will explore how A-D-L-I applies to each category; how examiners consider and analyze each factor for scoring in each category and how A-D-L-I fits into the Organizational Profile and Results sections.
Find out more at www.wisquality.org.
Each registrant will receive a copy of the 2015-16 Baldrige Excellence Framework (a $25 value).
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By popular demand: 2015 Criteria Seminar with Dr. Mark Blazey set for June 23-24
Participants at last week's Criteria Seminar in Madison raved about the new interactive format, networking and best practice sharing, so we decided to repeat the seminar on June 23-24. Email Heidi for registration information.
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2015-2016 Baldrige Excellence Framework and New Baldrige Excellence Builder Now Available
 For 27 years, organizations of all sizes and types have benefited from using the Baldrige Excellence Framework. The newly released 2015-2016 Baldrige Excellence Framework and its Criteria for Performance Excellence address all key areas of a business, from leadership and strategic planning to customer- and workforce-focused processes. Using the Baldrige framework, organizations have experienced breakthrough performance improvement and become recognized leaders in their respective industries and sectors.
The new Baldrige Excellence Builder builds on this tradition and provides a simplified assessment against the most important features of organizational performance excellence. The Baldrige Excellence Builder features key questions from the Baldrige Criteria, along with additional explanatory material.
The Baldrige Excellence Builder is available for free as a PDF on the Baldrige website, so you can explore its contents and download the booklet for use within your organization. Professionally printed booklets are also available for sale ($50 for a 10-pack). For more information on the Baldrige Excellence Builder and how it can benefit your organization, contact WCPE at 608-663-5300 or the Baldrige Performance Excellence Program at 301-975-2036 or [email protected].
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Process management + information processing = superior performance
"An Information Processing Perspective of Process Management: Evidence from Baldrige Award Recipients," by Matthew Ford, James Evans, and Suzanne Masterson in Quality Management Journal.
 In one of the first studies to use primary data from the Malcolm Baldrige National Quality Award winners, researchers examined the relationships among environmental uncertainty, process management, information processing needs, and performance. They found that high-performing organizations in stable contexts limit process management efforts to a degree that meets their information processing needs. These results suggest the importance of the proper alignment of process management and information processing for superior performance.
The full article can be accessed for FREE here.
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Using Games to Teach Lean Management Principles
Break free of the PowerPoint rut. Next time you want to explore Lean management principles, use a game! "Games use multiple communication means and create engagement. More importantly, they help people to memorize concepts and allow for a more practical experience of lean than traditional teaching methods do." There are important things to consider with any game training. Most importantly a game should not be used by itself.
To read more click here.
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Podcast: St. David's Healthcare on receiving national Baldrige recognition and the value of the Baldrige process
"We committed and said regardless of the award, this is how we are going to organize ourselves and process our work, and make this a better place for patients and doctors and employees," says St. David's President and CEO, Davod Huffstutler.
To listen to a brief audio podcast and hear what Huffstutler has to say about the value of pursuing the Baldrige performance-excellence framework. Click here.
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WFA Examiner Spotlight
Caitlin McLeish WFA Rookie of the Year
2014 Examiner "Rookie of the Year" is Caitlin McLeish, Quality Analyst at Agrace Hospice and Palliative Care. Caitlin's greatest take-away from being an examiner is the ability to see organizations as a whole. She writes, "By that I mean, each department has their role, but it's so important to understand how each of those departments plays a role in the bigger picture. To me, the bigger picture is ultimately to empower organizations to improve performance. Improving performance provides the framework for continued growth and learning, which helps the organization achieve its goals."
When Caitlin's not evaluating an application, she enjoys being outdoors (when it's warm, anyway!), dancing, and spending time with friends and family.
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What could a healthcare provider possibly learn from a manufacturing plant?
Harvard Business Review, 2014
We're a big advocate of cross sector learning. Find out how "the most innovative ideas often come from crossing boundaries, and spending time at smart companies outside of your own industry." To read more click here.
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"Effective leadership is putting first things first. Effective management is discipline, carrying it out."
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