The global mindset, Internet of Things, pay equity for women, cultural diversity as a core asset, emerging nations coming online, and the corporate shift from profit-centric to knowledge and impact centric. These are some of the coming trends HR has to be ready to face, support, and enrich. Watch my 3 minute rant here: VisionaryTalk.com.

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Robbie Baxter's new book, The Membership Economy is now #1 on Amazon in Customer Relations! I am holding a Book Release Party for Robbie on April 17, 8-9:30am in downtown DC. RSVP to attend.

looking forward,