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Spring 2013

The only thing constant is change...

Every time it comes to put together the newsletter, I am reminded that though many things remain the same, so many things also change.  Staff turnover is one of those things.
  
It is with sadness that we say goodbye to Alicia, who has been our Saturday and holiday casual for the last two and a half years.  We are excited to announce that she has secured a graduate Dental Therapist position within Queensland Health, and is moving to Toowoomba and then further west in the new year.  This is an opportunity we would not be in a position to provide Alicia, and we wish her every success in this new part of her dental career.
  
  
End of Year Treatment Planning
With only a couple of months until the end of the year, we would like to remind you that if you intend to use your health fund benefit before it expires at the end of the calendar year, you will need to consider arranging treatment now. 
  
Complex treatments, such as root canal therapies, or provision of crowns and dentures cannot be completed in one appointment or will need time between multiple appointments. 

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This year is even more critical, as Dr Bryan Dubbeldam will be taking holidays from 14 December 2013.  
  
If you planned for us to complete dental treatment before Christmas, we strongly recommend that you contact us now to arrange these appointments 

Also, if you intend to use your Medicare Teen Dental Voucher, this scheme ends on 31 December 2013 and we recommend scheduling your appointment now.  
In This Issue
Plan your visits
Dr Chris Cordery
Child Dental Benefits
Our Services
IT Upgrades...
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2013 Dentist Availability
Dr Bryan Dubbeldam:
Tue: 09:15 - 16:30
Wed: 08:00 - 17:30
Thu: 09:00 - 19:00
Fri: 09:00 - 17:00
Sat: 08:30 - 12:30

Dr Steven Fiore:
Mon: 09:00 - 17:30
Thu: 09:00 - 19:00
Sat:  08:30 - 12:30
  
  
 Dr Christine Cordery

 

Unfortunately, Dr Christine Cordery has decided to take a leave of absence during 2014 to devote additional time to her family.  This is not a decision she has made lightly, and she regrets the disruption this will cause her patients. We know that as many of our patients are also parents, family must always come first, and Chris thanks you for your understanding. 

 

Chris will continue to provide some locum services when Bryan and Steven are away, and will continue to deliver our IV sedation services when required.  With all things going well, she intends to return to us in 2015. 

 

 The Child Dental Benefits Schedule

 

The Australian Government is set to introduce on 1 January 2014, the Child Dental Benefits Schedule to families eligible for Family Tax Benefit Part A, as well as some other benefit recipients.  The current Medicare Teen Dental Voucher scheme will cease at the end of this year.

 

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We support this government initiative, however with the change of government, information as to its implementation is yet to be provided.  At this stage, we intend to implement this scheme in the same way we have dealt with other Government schemes, including the Medicare Chronic Disease Dental Scheme.

 

We will charge you a fee for our services using the approved Medicare Schedule Item numbers, and then you will need to claim them from Medicare.  We do not intend to Bulk Bill Medicare for these services. 

 

List of Services Provided

Orion Dental Centre is a general dental practice.  This means our dentists have a range of skills and experience (collectively greater than 40 years) able to help you with your dental needs.   To remind you of all the things we can help you with, we thought it timely to let you know the range of treatments we routinely provide:

  • check ups and professional cleans
  • fillings (restorations)
  • tooth removal (extractions)
  • root canal treatments (endodontics)
  • children's dentistry (paedodontics)
  • full and partial dentures, as well as denture repairs
  • crowns, bridges and implants
  • teeth whitening, both in office and at home

Some other services, such as orthodontics, we have arranged for Dr Laura Barbagallo from Exact Orthodontics to provide regular sessions at our practice.  For some other complex or specialist services, we might refer you to our network of experienced dental specialists for treatment to be undertaken at their rooms.

 

 

IT Upgrade  Update

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We have upgraded our practice management software to the latest release which has introduced a couple of new features, most of which will be invisible to you at your next visit.  One thing you will notice is a different SMS reminder.  We ask that you respond 'Yes' to confirm you appointment, and the practice software will 'automagically' let us know you are coming.  You can also respond with a normal Text message if you wish to cancel, or alter your appointment. 

 

As has always been our practice policy, if you do not attend you appointment, or cancel within 24 hours, we reserve the right to apply an administrative fee to your account to cover the costs associated with this missed appointment.

All of us hope that you find this communication valuable, and as always, we appreciate your feedback. 
  
Until we see you next time, take care.

 

Dr Bryan Dubbeldam | Principal Dentist | Orion Dental Centre

 

 

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