This Week's Challenge: Health coaching and the tools and technologies supporting it are critical elements of a population health management approach. According to 2012 HIN survey data, nearly 72 percent of healthcare companies use HRAs to identify individuals for their health coaching program. We wanted to see which other ways healthcare companies identify candidates for coaching.

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What We Learned: HIN's fourth annual Health Coaching survey documented how more than 150 healthcare organizations use health coaching as well as the financial and clinical outcomes that result. According to the companies who responded to the survey, the top five ways to identify coaching program participants, besides the use of HRAs, are:

• HRA: 71.6 percent
  
  
• Self-referral: 60.8 percent
  
  
• MD referral: 50 percent
  
  
• Claims data: 45.9 percent
  
  
• Biometrics: 35.1 percent

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Excerpted from 2013 Healthcare Benchmarks: Health Coaching, which is HIN's fourth annual collection of data points on health and wellness coaching. This resource presents actionable new data on overall health coaching activity, with the latest metrics on the prevalence of health coaching, program components, delivery methods, preferred behavior change models, coaching case loads, ROI, future programs and more.

© 2013 Healthcare Performance Benchmarks by Healthcare Intelligence Network.
Editor: Jessica Fornarotto, [email protected];
Publisher: Melanie Matthews, [email protected]