In This Issue

        Winter is rolling in, we could see the "Dreaded Snowflake" as soon as this coming Sunday according to the weather forecast. For this reason we have decided to dedicate this months newsletter to supplying you all of the essential safety information needed to keep you generator up and running!

New England Generator has provided many new resources available to you via our website. There are many new features to the site such as:

How To Documents

This is where you can get detailed documents on

how to check your oil!

Customer Survey Form

Let us know how you feel about services

provided to you in the past?

Maintaining Your Generator

 &

Safety Tips

In 2014 we are focused and interested in getting your feedback on the services provided to you. If you have recently received services from us we encourage you to go and fill out the "Customer Survey" Form and let us know about your experience!

Also be sure to take a look at the "How To" documents page and print off your make and model so that if needed during a power outage you will know how to check the oil on your unit.

Don't wait for the power to go out

Download it today!

Our new site was designed to be used as a resource tool for you. We hope that we have accomplished answering all of your F.A.Q's and completing this task. Please feel free to let us know what might be helpful in the future as we will be glad to consider any suggestions that you might have.

2014 Annual Meca Trade Show

Stop by and see all of the new products available to you. Speak with knowledgeable product reps and installation teams on the latest and greatest generator technology. These are products you can offer directly to your customers.

Click Here For Details

When: Thursday November 20th

Where: Lantana's (43 Scanlon Dr. Randolph Ma)

Time: 3:00pm to 7:00 pm

Also be sure to pick up your invitation to the

 New England Generator Social

At this event collaborate with other electricians and receive free training on generator installation processes! View different types of equipment that is commonly used with the Kohler Power Systems!

Holiday Shopping Event

Hosted by Country Girls 2

18 Columbia Rd Pembroke Ma

Sunday November 9th & Nov 30th

11:00 am to 4:00 pm

Click Here For Details

OnCue Updates

For those of you who may have received an email about your OnCue system installed on your generator directly from Kohler, we want to help.

Please follow the link below to our website and take a look at the file labeled OnCue Update Instructions. This is where you will find all of the most current information regarding the changes to the OnCue System.

We will keep you best informed as new information becomes readily available. 

Reminders

In the Event Of A Power Outage You Should Remember The Following.

If Your Generator Is Running

1.) Keep your generator free and clear of snow

2.) Check the oil every 8-10 hours (follow your instructions) 

3.) Put a movie in and make some hot cidar !

If Your Generator Is Not Running

1.) Ask yourself, when was the last time you heard your generator run it's weekly test? 

2.) Does it have sufficient fuel supply?

3.) Check the display (any error codes)

4.) Report the problem with the best details you can provide, this will make it easier to diagnose.

5.) Have Patience, our team is working hard at accommodating as many service calls as possible.

If you postponed your generator maintenance due to bad weather in the past several months, be sure to follow up with us to get your generator serviced.

Our Friends

In need of some electrical work completed?

Have you ever turned on a switch and the light not work?

Or 

Thought you should get rid of the mildew in the bathroom? 

Contact our friends at Matthews Electric for all of your electrical needs @ 781-293-3271